FS#53409 - No more backlight on intel HD 530 dell XPS 9550 latest bios latest 4.9.11 to kernel 4.10.4

Attached to Project: Arch Linux
Opened by dummys (dummys) - Wednesday, 22 March 2017, 09:36 GMT
Last edited by Doug Newgard (Scimmia) - Saturday, 08 April 2017, 13:55 GMT
Task Type Bug Report
Category Packages
Status Closed
Assigned To No-one
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Intel backlight failed to work, here is the kernel logs:

ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure, AE_NOT_FOUND (20160831/dswload-210)
mar 22 10:24:48 flashed kernel: ACPI Exception: AE_NOT_FOUND, During name lookup/catalog (20160831/psobject-227)
mar 22 10:24:48 flashed kernel: ACPI Exception: AE_NOT_FOUND, (SSDT:xh_rvp10) while loading table (20160831/tbxfload-228)
mar 22 10:24:48 flashed kernel: ACPI Error: 1 table load failures, 12 successful (20160831/tbxfload-246)


mar 22 10:24:48 flashed kernel: ACPI Error: [\_SB_.PCI0.LPCB.H_EC.ECAV] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.TZ00._TMP] (Node ffff88089d11a618), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: intel-lpss 0000:00:15.0: enabling device (0000 -> 0002)

mar 22 10:24:48 flashed kernel: ACPI Error: [\_SB_.PCI0.LPCB.H_EC.ECAV] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.FNCL] (Node ffff88089d11a000), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.FN00._ON] (Node ffff88089d11ac30), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: acpi PNP0C0B:00: Failed to change power state to D0
mar 22 10:24:48 flashed kernel: ACPI Error: [\_SB_.PCI0.LPCB.H_EC.ECAV] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.TZ00._TMP] (Node ffff88089d11a618), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: ACPI Error: [\_SB_.PCI0.LPCB.H_EC.ECAV] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.TZ01._TMP] (Node ffff88089d11afc8), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: ACPI Error: [\_SB_.PCI0.LPCB.H_EC.ECAV] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.TZ01._TMP] (Node ffff88089d11afc8), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: ACPI: Battery Slot [BAT0] (battery present)
mar 22 10:24:48 flashed kernel: ACPI Error: [\_SB_.PCI0.LPCB.H_EC.ECAV] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.FNCL] (Node ffff88089d11a000), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: ACPI Error: Method parse/execution failed [\_TZ.FN00._ON] (Node ffff88089d11ac30), AE_NOT_FOUND (20160831/psparse-543)
mar 22 10:24:48 flashed kernel: acpi PNP0C0B:00: Failed to set initial power state
mar 22 10:24:48 flashed kernel: idma64 idma64.0: Found Intel integrated DMA 64-bit

Additional info:

Tried downgrading to 4.9.11 without luck.
Using bumblebee and bbswitch to shutdown the nvidia card.
Tested the latest 4.10.4-1 kernel, same problem.

in /sys/class/backlight, I get acpi_video0 and intel_backlight using kernel options: acpi_backlight=video acpi_osi=Linux
Kernel boot options:
options intel_idle.max_cstate=1 acpi_backlight=video acpi_osi=Linux
This task depends upon

Closed by  Doug Newgard (Scimmia)
Saturday, 08 April 2017, 13:55 GMT
Reason for closing:  No response
Comment by dummys (dummys) - Wednesday, 22 March 2017, 10:17 GMT
Even all those errors, I can successfully change the backlight using echo xx > /sys/class/backlight/intel_backlight/brightness
Comment by Doug Newgard (Scimmia) - Friday, 31 March 2017, 15:53 GMT
So what's failing? If you can change it directly, everything would seem to be working.
Comment by dummys (dummys) - Friday, 31 March 2017, 17:46 GMT
How can I solve all the error that I showed you in the log ? How to know if it's really the graphic card or another component ?
Comment by Doug Newgard (Scimmia) - Friday, 31 March 2017, 18:15 GMT
The errors are problems with your system's firmware, nothing we can do there.

What, exactly, isn't working?
Comment by dummys (dummys) - Friday, 07 April 2017, 17:48 GMT
How can I solve all the error that I showed you in the log ? How to know if it's really the graphic card or another component ?
Comment by dummys (dummys) - Friday, 07 April 2017, 17:49 GMT
How can I solve all the error that I showed you in the log ? How to know if it's really the graphic card or another component ?

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