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Tasklist

FS#78167 - [firefox] 112.0-1 is not providing any information on about:support

Attached to Project: Arch Linux
Opened by Henrique Custódio (henriqueffc) - Tuesday, 11 April 2023, 12:13 GMT
Last edited by Toolybird (Toolybird) - Thursday, 13 April 2023, 07:47 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To No-one
Architecture All
Severity Low
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Firefox 112.0-1 [Testing] is not providing any information on about:support.

I opened Firefox in safe mode and the problem persists.

I didn't notice any further regression. Only this issue with the about:support page.


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This task depends upon

Closed by  Toolybird (Toolybird)
Thursday, 13 April 2023, 07:47 GMT
Reason for closing:  Works for me
Comment by Henrique Custódio (henriqueffc) - Tuesday, 11 April 2023, 12:18 GMT
Running through the terminal, the following warning appears:

[ERROR glean_core] Error setting metrics feature config: Json(Error("EOF while parsing a value", line: 1, column: 0))
Comment by Henrique Custódio (henriqueffc) - Tuesday, 11 April 2023, 17:24 GMT
The problem is in Firefox. I tested version 112 on Windows 11 and the same issue happened. I reported what happened on Bugzilla.

https://bugzilla.mozilla.org/show_bug.cgi?id=1827466
Comment by Toolybird (Toolybird) - Wednesday, 12 April 2023, 03:21 GMT
It works fine here in a fresh VM test. I do see the "[ERROR glean_core]" thing, but it must be unrelated. I wonder if your issue is related to language/localization settings. Interesting that you can also repro on Windows.
Comment by Henrique Custódio (henriqueffc) - Wednesday, 12 April 2023, 13:45 GMT
I changed the language and the problem persists. Even in safe mode, nothing changes (in Arch Linux and Windows 11). It's funny that the Nightly version doesn't have any issues. The same configuration I use in Firefox 112 I do in Firefox Nightly as well. I installed Firefox 112 in a virtual machine with Windows 10 and had no issues. I installed version 112 for testing in flatpak format and had no issues. Hard to know what it is.
Comment by Toolybird (Toolybird) - Thursday, 13 April 2023, 07:47 GMT
Not seeing any other reports and the upstream issue has received no traction (to date). If an actual issue can be proven then hopefully upstream will sort it out.

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