FS#77524 - Can't reboot/shutdown correctly on kernel 6.x series

Attached to Project: Arch Linux
Opened by Alexia Veronica Rodríguez Cancela (alexiarc) - Tuesday, 14 February 2023, 08:51 GMT
Last edited by Toolybird (Toolybird) - Wednesday, 15 March 2023, 20:26 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To No-one
Architecture x86_64
Severity Medium
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

When I reboot using kernel 6.x series, it appears the screen in the file attached doesn't reboot correctly.

Additional info:
* package version(s)

core/linux 6.1.11.arch1-1
core/linux-api-headers 6.1.9-1
core/linux-firmware 20230117.7e4f0ed-1
core/linux-firmware-whence 20230117.7e4f0ed-1
core/linux-headers 6.1.11.arch1-1

* config and/or log files etc.

I attached my hwconfig file

Steps to reproduce:

- Have a MSI GT62VR 6RD Dominator Laptop with archlinux latest
- Turn on the laptop
- Do things
- Reboot/Shutdown the system
- It won't reboot, stuck on the message
   my_hwinfo.txt (566.8 KiB)
This task depends upon

Closed by  Toolybird (Toolybird)
Wednesday, 15 March 2023, 20:26 GMT
Reason for closing:  No response
Additional comments about closing:  If still happening please report upstream.
Comment by Alexia Veronica Rodríguez Cancela (alexiarc) - Tuesday, 14 February 2023, 08:52 GMT
Attached file of the screen when rebooting.
   1676364126960_resized.jpg (914.8 KiB)
Comment by Toolybird (Toolybird) - Thursday, 16 February 2023, 05:22 GMT
Screen photos are not very helpful. Log files are much better. This sounds like a kernel regression in which case the usual advice for debugging is here [1]. You could also have a look at [2] for some useful info in diagnosing shutdown problems. Please let us know what you find out.

[1] https://wiki.archlinux.org/title/Kernel#Debugging_regressions
[2] https://freedesktop.org/wiki/Software/systemd/Debugging/#diagnosingshutdownproblems

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