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Tasklist

FS#77411 - FrameWork Laptop completely freezes frequently

Attached to Project: Arch Linux
Opened by Stephan (tornado) - Monday, 06 February 2023, 18:35 GMT
Last edited by freswa (frederik) - Monday, 06 February 2023, 22:06 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To No-one
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

Archlinux on the FrameWork laptop with the new Alderlake 1260-P CPU frequently experiences hard freezes. It does not even jump to a preloaded crashkernel, it just stops reacting, sometimes the fan starts to spin and has to be reset through the power button. This seems to be somewhat common, see for example [1] which discusses this issue for Fedora. After trying various fixes (including installing Fedora) I managed to freeze the laptop while compiling the linux kernel while I still had an SSH connection open which seemed to be unaffected by this. Through it I obtained the attached dmesg with the following interesting line:

[84048.209091] BUG: unable to handle page fault for address: 0000000000003600

I have already ran one memtest86+ without any errors, I will run a couple more. Dutyfully I checked the kernel.org bug reporting guidelines which redirected me to my linux distribution bug tracker.

(I am not sure (and sorry) if this is not really a bug or does not belong here, but at this point I don't really know where else to ask.)

[1] https://community.frame.work/t/hard-freezing-on-fedora-36-with-the-new-12th-gen-system/20675/377


Additional info:
* uname -a: Linux version 6.1.8-arch1-1 (linux@archlinux) (gcc (GCC) 12.2.1 20230111, GNU ld (GNU Binutils) 2.40) #1 SMP PREEMPT_DYNAMIC Tue, 24 Jan 2023 21:07:04 +0000
* /proc/cmdline: BOOT_IMAGE=/vmlinuz-linux root=UUID=060d342d-876a-4cd4-9c1b-47fe2bf11535 rw module_blacklist=hid_sensor_hub crashkernel=256M processor.max_cstate=1 loglevel=3
   dmesg.log4 (134.9 KiB)
This task depends upon

Closed by  freswa (frederik)
Monday, 06 February 2023, 22:06 GMT
Reason for closing:  Not a bug
Additional comments about closing:  User memory issue
Comment by Stephan (tornado) - Monday, 06 February 2023, 18:47 GMT
The memtest86+ just gave an error on the second run after about 30 minutes. I'd consider this resolved.

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