FS#70775 - ACPI BIOS Error (bug): Could not resolve symbol

Attached to Project: Arch Linux
Opened by Ben Tusk (Bentoo) - Monday, 10 May 2021, 09:32 GMT
Last edited by Andreas Radke (AndyRTR) - Sunday, 20 June 2021, 18:00 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To Jan Alexander Steffens (heftig)
Architecture x86_64
Severity Critical
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 1
Private No

Details

Description:
I wanted to upgrade my system. After I ran the command "pacman -Syu", I saw that among those packages was the new Linux kernel (5.12.1). I decided to install this package along with the others and then reboot the system after that. After rebooting I found that the system didn't boot properly. GRUB shows up as usual but after I select Arch Linux the system boots but after two lines in the console about my disk sectors nothing else happens. Logically the system should have started the SDDM but this does not happen and the driver does not output a full resolution picture (1920*1080). After a little research on the Arch Wiki, I decided to log in with Ctrl-Alt-F2 and to check the logging with journalctl (see attached photo).

List of these errors:

ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT2._GTF.DSSP], AE_NOT_FOUND (20210105/psargs-330)
ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT2._GTF due to previous error (AE_NOT_FOUND) (20210105/psparse-529)

ldm_parse_tocblock(): Cannnot find TOCBLOCK, database may be corrupt.

sd 6:0:0:0: [sdd] No Caching mode page found
sd 6:0:0:0: [sdd] Assuming drive cache: write through

I tried to solve this problem by rolling back the kernel, flashing the BIOS, but the problem still persists.
This task depends upon

Closed by  Andreas Radke (AndyRTR)
Sunday, 20 June 2021, 18:00 GMT
Reason for closing:  Fixed
Additional comments about closing:  linux 5.12.11.arch1-1
Comment by Kees van Wijk (kaas) - Monday, 10 May 2021, 12:41 GMT
Had similar issue today.

After running pacman -Syu that resulted in upgraded kernel to 5.12.1 the system did 'hang' during boot. "journalctl -xb" shows simial (but different) bios errors like:

archlinux kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.SS06._UPC], AE_ALREADY_EXISTS (20201113/dswload2-326)

Solved by downgrading kernel:
- start live cd
- cryptsetup open </dev/main_partition> a_name
- mount /dev/mapper/a_name /mnt
- mount </dev/boot_partition> /mnt/boot # took me a while to find out this was needed!
- arch-chroot /mnt
- cd /var/cache/pacman/pkg
- pacman -U linux-5.11.16.arch1-1-x86_64.pkg.tar.zst
Comment by David Parrish (dmp1ce) - Monday, 17 May 2021, 14:16 GMT
My system seems to be operating normally but I also received similar errors at boot after uupdating:

```
$ journalctl -xb
...
May 17 09:48:59 bar kernel: ACPI: button: Power Button [PWRF]
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: fbcon: Taking over console
May 17 09:48:59 bar kernel: Console: switching to colour frame buffer device 240x67
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR01._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR02._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR03._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR04._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR05._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR06._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210105/psargs-330)
May 17 09:48:59 bar kernel: ACPI Error: Aborting method \_PR.PR07._CPC due to previous error (AE_NOT_FOUND) (20210105/psparse-529)
May 17 09:48:59 bar kernel: thermal LNXTHERM:00: registered as thermal_zone0
May 17 09:48:59 bar kernel: ACPI: thermal: Thermal Zone [TZ0] (56 C)
...
```

```
$ uname -a
Linux bar 5.12.3-arch1-1 #1 SMP PREEMPT Wed, 12 May 2021 17:54:18 +0000 x86_64 GNU/Linux
```
Comment by David Parrish (dmp1ce) - Sunday, 23 May 2021, 20:25 GMT
Nope, my laptop is not working correctly. The function key is locked default ON instead of OFF, so the laptop function for F1 are the default instead of F1! I didn't notice at first because I normally use a USB keyboard.

EDIT: Well, LTS kernel didn't get the errors but my keyboard was still not working correctly so maybe the keyboard issues is not related.
EDIT2: I had Num Lock on! 🤦
Comment by Paulo Marcos (Myghi63) - Friday, 28 May 2021, 23:28 GMT
I'm having the same problem and I did provided my acpidump files at https://bugzilla.kernel.org/show_bug.cgi?id=213023
Comment by Paulo Marcos (Myghi63) - Saturday, 12 June 2021, 21:47 GMT
Update: there's a patch coming to 5.13 kernel and this will probably be applied to the 5.12 kernel later.
I'm using the linux-zen kernel which does have the ACPI problems like the linux package, but never freezes my entire system while doing random stuff with my brand new 1080p laptop display from LG, like the LTS kernel.

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