Community Packages

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Tasklist

FS#70080 - [signal-desktop] Audio doesn't work in calls, but works in voice messages (Alsa)

Attached to Project: Community Packages
Opened by wknapik (wknapik) - Friday, 19 March 2021, 18:15 GMT
Last edited by kpcyrd (kpcyrd) - Sunday, 28 March 2021, 02:19 GMT
Task Type Bug Report
Category Packages
Status Closed
Assigned To Levente Polyak (anthraxx)
kpcyrd (kpcyrd)
Santiago Torres (sangy)
Architecture All
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:
https://github.com/signalapp/Signal-Desktop/issues/5099 - reported this to Signal, they say it's an issue in the Arch package.

For me, the microphone works for voice messages. I can record and replay them successfully. But during a video call, the microphone doesn't work and in settings, there are no selectable devices for microphone.

Access to the mic is granted in settings, it is not muted, or at low volume. It works fine in other applications, like Zoom, Google Meet, browsers, etc. I'm on Arch Linux and I'm not using PulseAudio, only Alsa.

PS. Apparently the category "Packages: Community" does not exist, so I picked core.

Additional info:
* package version(s)
1.40.1-1
* config and/or log files etc.
"MediaDevice: available devices changed (from->to) [object Undefined] {\"availableMicrophones\":[],\"availableSpeakers\":[],\"availableCameras\":[{\"deviceId\":\"foo\",\"kind\":\"videoinput\",\"label\":\"Integrated Camera (123:456)\",\"groupId\":\"bar\"}],\"selectedCamera\":\"foo\"}"
* link to upstream bug report, if any
https://github.com/signalapp/Signal-Desktop/issues/5099

Steps to reproduce:
* Start a video call
* The mic doesn't work and is not detected
This task depends upon

Closed by  kpcyrd (kpcyrd)
Sunday, 28 March 2021, 02:19 GMT
Reason for closing:  Won't fix
Comment by kpcyrd (kpcyrd) - Monday, 22 March 2021, 14:57 GMT
I'm not sure if there's much we can do, I'm suspecting signal-desktop doesn't work well with alsa-only in general, but since only ubuntu is officially supported and ubuntu pretty much always ships with pulseaudio I'm not sure if upstream is interested in fixing non-pulseaudio related bugs.

You could try setting up a ubuntu machine without pulseaudio and try to reproduce the bug with the official signal-desktop package, if it's working there that would suggest that it's actually a problem with the Arch build.

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