FS#68740 - Account creation fails, no confirmation email

Attached to Project: Arch Linux
Opened by Bario (barmadrid) - Wednesday, 25 November 2020, 04:26 GMT
Last edited by Evangelos Foutras (foutrelis) - Wednesday, 30 December 2020, 19:40 GMT
Task Type Support Request
Category Web Sites
Status Closed
Assigned To Evangelos Foutras (foutrelis)
Architecture All
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

I created a new Bugtracker account with username: amoka
to match my (AUR, wiki, etc.) However, I did not receive a confirmation email.

Please note, I noticed I am no longer (since a month or so) receiving any emails from Arch Linux to my email
address which is: amoka@amanoel.com

Please investigate this and once resolved, delete my current username: barmadrid.
This task depends upon

Closed by  Evangelos Foutras (foutrelis)
Wednesday, 30 December 2020, 19:40 GMT
Reason for closing:  Deferred
Additional comments about closing:  Deliverability issues to Office365 accounts are being investigated by devops. Old user deactivation will be handled by a Flyspray admin shortly.
Comment by Evangelos Foutras (foutrelis) - Thursday, 26 November 2020, 13:23 GMT
It's getting blocked by Outlook, same error as "Access denied, banned sender" from [1].

Forwarding to delist@messaging.microsoft.com did nothing and https://sender.office.com/ says the IP is not currently blocked.

I have filled out [2] as a last resort.

[1] https://docs.hetzner.com/robot/dedicated-server/troubleshooting/microsoft-blacklist/
[2] https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ccsid=635900597399910848
Comment by Bario (barmadrid) - Sunday, 20 December 2020, 02:56 GMT
It seems this may take time to get acknowledged by them!

May I please provide and alternative email to get a confirmation email sent?
Comment by Bario (barmadrid) - Tuesday, 29 December 2020, 22:41 GMT
@foutrelis

Update: I have fixed the issue with the provider and I can receive emails now!
Please resend the confirmation email for new user: amoka to complete the sign up.
Thank you
Comment by Evangelos Foutras (foutrelis) - Wednesday, 30 December 2020, 07:34 GMT
You should be able to follow https://bugs.archlinux.org/register again. I don't think the user gets created without confirming the email first.
Comment by Bario (barmadrid) - Wednesday, 30 December 2020, 18:24 GMT
@foutrelis

Oh, okay! Just created the new account successfully. Thank you!
Please feel free to delete/inactive my now old (this) account: barmadrid.
Case marked for closure!

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