Arch Linux

Please read this before reporting a bug:
https://wiki.archlinux.org/index.php/Reporting_Bug_Guidelines

Do NOT report bugs when a package is just outdated, or it is in Unsupported. Use the 'flag out of date' link on the package page, or the Mailing List.

REPEAT: Do NOT report bugs for outdated packages!
Tasklist

FS#60033 - [cups] lpr hangs; cups `631' page empty

Attached to Project: Arch Linux
Opened by Hans Pelleboer (hansp) - Wednesday, 12 September 2018, 19:13 GMT
Last edited by Eli Schwartz (eschwartz) - Wednesday, 12 September 2018, 19:15 GMT
Task Type Bug Report
Category Packages: Extra
Status Unconfirmed
Assigned To No-one
Architecture All
Severity High
Priority Normal
Reported Version 5.1.1
Due in Version Undecided
Due Date Undecided
Percent Complete 0%
Votes 0
Private No

Details

Summary and Info: On a functional, up-to-date system, with cups, most foomatic-db packages, hplip and avahi installed, I tried to print a small text file on a previously functional printer.
lpr responded, the task appeared in lpq, but never terminated, printer gave no output. On checking the cups administration pages, I discovered to my dismay,
that apart from the `start' page under local:631, all underlying pages were completely _empty_.


Steps to Reproduce:
All packages mentioned above have been removed, and re-installed multiple times, in different orders, all yielding the same result.
Cups.org did not mention any similar bugs, so to no avail. system-config-printer showed printer and allowed underlying parameters to be
changed.
Apart from a re-installation from scratch, my box of tricks is empty.
N.B. My office is by and large paperless, this printer is used about ten times a year; this may very well be the result of
a system update, albeit not necessarily the most recent one.
This task depends upon

Comment by Eli Schwartz (eschwartz) - Wednesday, 12 September 2018, 19:15 GMT
  • Field changed: Attached to Project (Pacman → Arch Linux)
  • Field changed: Summary (lpr hangs; cups `631' page empty → [cups] lpr hangs; cups `631' page empty)
And this is a pacman bug because why?
Comment by loqs (loqs) - Wednesday, 12 September 2018, 20:39 GMT Comment by Hans Pelleboer (hansp) - Wednesday, 19 September 2018, 17:44 GMT
Update Sept. 19

Although Cups still presents the `empty screen' I have made some progress: The command within hp-setup to retrieve a key
failed initially; I lifted the command string from the screen, edited it and then ran the command successfully. Next I ran hp-setup as root without the -i flag -- the program complained about both! -- and managed to download a functional plugin from HP's website
(Not a particularly clean approach, I admit!).

As a consequence the printer finally produces some output; Lpq and lpstat enable sensible access. Localhost:631 pages
still empty, though, so no printer administration possible from within cups. But at least the cups-pdf filter works.

Loading...