Arch Linux

https://bugs.launchpad.net/hplip/+bug/1784989
Perhaps it is the new CDS feature which causes here trouble.

Same here and I'm the maintainer of hplip-plugins in AUR: Here's my /var/log/cups/error_log: https://pastebin.com/nZnUimBH

Same problem. This is a severe error.

If I execute `hp-doctor`:
```
HP Linux Imaging and Printing System (ver. 3.18.7)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.18.7)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

/Traceback (most recent call last):
File "/usr/share/hplip/base/utils.py", line 266, in walkFiles
names = os.listdir(root)
FileNotFoundError: [Errno 2] No such file or directory: '/etc/PolicyKit'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/share/hplip/base/utils.py", line 268, in walkFiles
raise StopIteration
StopIteration

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/usr/bin/hp-doctor", line 276, in <module>
dep.core.init()
File "/usr/share/hplip/installer/core_install.py", line 500, in init
self.check_dependencies(callback)
File "/usr/share/hplip/installer/core_install.py", line 593, in check_dependencies
self.have_dependencies[d] = self.dependencies[d][3]()
File "/usr/share/hplip/installer/core_install.py", line 1164, in check_policykit
if check_file('PolicyKit.conf', "/etc/PolicyKit") and check_file('org.gnome.PolicyKit.AuthorizationManager.service', "/usr/share/dbus-1/services"):
File "/usr/share/hplip/installer/dcheck.py", line 108, in check_file
for w in utils.walkFiles(dir, recurse=True, abs_paths=True, return_folders=False, pattern=f):
RuntimeError: generator raised StopIteration
```

```
$ hp-check
hp-check
Saving output in log file: /home/juan/hp-check.log

HP Linux Imaging and Printing System (ver. 3.18.7)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version

/Traceback (most recent call last):
File "/usr/share/hplip/base/utils.py", line 266, in walkFiles
names = os.listdir(root)
FileNotFoundError: [Errno 2] No such file or directory: '/etc/PolicyKit'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/share/hplip/base/utils.py", line 268, in walkFiles
raise StopIteration
StopIteration

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/usr/bin/hp-check", line 861, in <module>
dep.core.init()
File "/usr/share/hplip/installer/core_install.py", line 500, in init
self.check_dependencies(callback)
File "/usr/share/hplip/installer/core_install.py", line 593, in check_dependencies
self.have_dependencies[d] = self.dependencies[d][3]()
File "/usr/share/hplip/installer/core_install.py", line 1164, in check_policykit
if check_file('PolicyKit.conf', "/etc/PolicyKit") and check_file('org.gnome.PolicyKit.AuthorizationManager.service', "/usr/share/dbus-1/services"):
File "/usr/share/hplip/installer/dcheck.py", line 108, in check_file
for w in utils.walkFiles(dir, recurse=True, abs_paths=True, return_folders=False, pattern=f):
RuntimeError: generator raised StopIteration
```


```

When building the package in a clean chroot I am seeing this during package

make install-data-hook
make[2]: Entering directory '/build/hplip/src/hplip-3.18.7'
if [ \( "x86_64" = "x86_64" -a -d "/usr/lib/" \) ]; then \
cp prnt/hpcups/libImageProcessor-x86_64.so /usr/lib/ ; \
chmod 775 /usr/lib/libImageProcessor-x86_64.so ; \
ln -sf /usr/lib/libImageProcessor-x86_64.so /usr/lib/libImageProcessor.so ; \
fi; \
if [ \( \( "x86_64" = "i686" -o "x86_64" = "i386" \) -a -d "/usr/lib/" \) ]; then \
cp prnt/hpcups/libImageProcessor-x86_32.so /usr/lib/ ; \
chmod 775 /usr/lib/libImageProcessor-x86_32.so ; \
ln -sf /usr/lib/libImageProcessor-x86_32.so /usr/lib/libImageProcessor.so ; \
fi
cp: cannot create regular file '/usr/lib/libImageProcessor-x86_64.so': Permission denied
chmod: cannot access '/usr/lib/libImageProcessor-x86_64.so': No such file or directory
ln: failed to create symbolic link '/usr/lib/libImageProcessor.so': Permission denied

test patch that fixes up libImageProcessor install to see if it is related.

Also apply $(DESTDIR) to chmod

The python issues due to PEP-0479 which is the default with python 3.7 should probably be split into a separate bug.

Any workaround while this is still unresolved?

j1simon Try downgrading to "hplip-3.18.6-2-x86_64.pkg.tar.xz" (https://archive.archlinux.org/packages/h/hplip/hplip-3.18.6-2-x86_64.pkg.tar.xz), it works for me.

Yes, thanks. That version works for me too.

The missing libImageProcessor is most likely the cause, since the hpcups filter used in the hp ppd files links against it. At the moment I can't test it, though.

This is without the patch:

$ ldd /usr/lib/cups/filter/hpcups
linux-vdso.so.1 (0x00007fffcfbb6000)
libjpeg.so.8 => /usr/lib/libjpeg.so.8 (0x00007fbaf6523000)
libdl.so.2 => /usr/lib/libdl.so.2 (0x00007fbaf651e000)
libImageProcessor.so => not found
...
$ /usr/lib/cups/filter/hpcups
/usr/lib/cups/filter/hpcups: error while loading shared libraries: libImageProcessor.so: cannot open shared object file: No such file or directory

3.18.7-2 adds missing library.

Same problem here. After downgrading everything is ok:

pacman -U https://archive.archlinux.org/packages/h/hplip/hplip-3.18.6-2-x86_64.pkg.tar.xz

@rowo 3.18.7-2 or you only used 3.18.7-1 ?

@AndyRTR https://bbs.archlinux.org/viewtopic.php?pid=1801189#p1801189 seems to be the fix for python 3.7 with hplip
Perhaps the license field should be updated to license=('GPL' 'MIT' 'BSD' 'custom' 'unknown')
From COPYING
MIT applies to
prnt/backend
io/hpmud
scan/sane
BSD applies to
prnt/hpijs
custom for IJG , unknown for libImageProcessor.so
IJG prnt/hpijs/jccolor.c prnt/hpijs/README_LIBJPG
base/exif.py custom
fedora also include ISC https://src.fedoraproject.org/rpms/hplip/blob/master/f/hplip.spec#_11 but I could not find a file with a matching license

Please test 3.18.7-3. Thanks loqs!

@loqs I used 3.18.7-1

I just tested 3.18.7-3, all seems fine!

diff hp-doctor-HPLIP-3.18.7-3.txt hp-doctor-HPLIP-3.18.7-1.txt
134,137d133
< [installation]
< date_time = 08/08/18 22:49:51
< version = 3.18.7
<
139c135
< device_uri = "hp:/usb/DeskJet_940C?serial=CN15U6C0J7BH"
---
> device_uri = hp:/usb/DeskJet_940C?serial=CN15U6C0J7BH
161a158,161
> [installation]
> date_time = 08/08/18 19:01:27
> version = 3.18.7
>
250c250
< Printer status: Drucker DESKJET-940C ist im Leerlauf. Aktiviert seit Mi 08 Aug 2018 22:32:49 CEST
---
> Printer status: Drucker DESKJET-940C ist im Leerlauf. Aktiviert seit Do 09 Nov 2017 19:44:03 CET
267c267
< USB HP-Photosmart-B110-series Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- r--'
---
> USB HP-Photosmart-B110-series Required - - OK Node:'/dev/bus/usb/001/005' Perm:' root lp rw- rw- rw- rw- r--'

With 3.18.7-3 I still get the "Filter failed" bug and the printer refuses to print (HP_LaserJet_Professional_P1102)

3.18.7-3 works for me. HP_OfficeJet_Pro_8710

@andmars - does this happen with your AUR pkg? It might need a rebuild to pick up added library. At least this should be a different issue and the initial two bugs seem fixed. Going to close this one report.

3.18.7-3 doesn't work for me either (I am using it with hplip-plugin from AUR, latest version). I am seeing "Process 1386 (hpcups) of user 209 dumped core." in the system log. Model HP LaserJet P1005.

Can confirm that the latest hplip 3.18.7-3 throws a 'Filter failed' error after upgrading. My printer is an Officejet 4650. Had to downgrade to resolve.

3.18.7-3 works for me in a HP Envy 4526. I haven't installed hplip-plugin.

3.18.7-3 not works for me at HP 1018

3.18.7.3 works for me with HP Deskjet 3550

3.18.7-3 does not work for my printers.

Everybody with broken printing please check your log files. If no error pops up there please check your used ppd files if it contains some perl calls or other magic and if you have an alternative ppd file you can choose: http://openprinting.org/printers/manufacturer/HP

(For my Samsung PLX printer I had to switch to some generic ppd lately due to perl changes.)

Can we stay with the working version 3.18.6 for the foreseeable future, until this is fixed upstream, by recompiling the package?

@dimosd have you reported the issue upstream?

@loqs Probably some incompatibility with the latest version of some dependency.

@dimosd https://bugs.launchpad.net/hplip/+bug/1785230 indicates upstream is not aware of at least https://bbs.archlinux.org/viewtopic.php?pid=1801801#p1801801
Is that your issue or is yours a ppd issue or another issue? You do not seem to have posted anything indicating the cause of the issue on your system.

@loqs I think it's the same issue as the one in your second link.

For me as well 3.18.7-3 still gives errors:
E [13/Aug/2018:09:31:29 -0400] [Job 92] Job stopped due to filter errors; please consult the error_log file for details.
D [13/Aug/2018:09:31:29 -0400] [Job 92] 3 filters for job:
D [13/Aug/2018:09:31:29 -0400] [Job 92] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [13/Aug/2018:09:31:29 -0400] [Job 92] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [13/Aug/2018:09:31:29 -0400] [Job 92] hpcups (application/vnd.cups-raster to printer/HP-LaserJet-p4015dn, cost 0)
D [13/Aug/2018:09:31:29 -0400] [Job 92] prnt/hpcups/HPCupsFilter.cpp 644: DEBUG: SHIVA inside the while loopprnt/hpcups/HPCupsFilter.cpp 648: DEBUG: imageProcessorStartPage failed result = 2

Test patch to remove the use of imageProcessor. Does rebuilding with this patch resolve the issue for those with debug output like nicolo's?

Using loqs patch fixes printing for me.

Same. Version 3.18.7-3 gives errors:
D [14/Aug/2018:20:55:56 +0300] [Job 138] Start rendering...
D [14/Aug/2018:20:55:56 +0300] [Job 138] Set job-printer-state-message to "Start rendering...", current level=INFO
D [14/Aug/2018:20:55:56 +0300] [Job 138] Processing page 1...
D [14/Aug/2018:20:55:56 +0300] [Job 138] Set job-printer-state-message to "Processing page 1...", current level=INFO
D [14/Aug/2018:20:55:56 +0300] [Job 138] prnt/hpcups/HPCupsFilter.cpp 644: DEBUG: SHIVA inside the while loopprnt/hpcups/HPCupsFilter.cpp 648: DEBUG: imageProcessorStartPage failed result = 2
D [14/Aug/2018:20:55:56 +0300] [Job 138] STATE: +connecting-to-device
D [14/Aug/2018:20:55:56 +0300] [Job 138] PAGE: 1 1\r
D [14/Aug/2018:20:55:56 +0300] [Job 138] STATE: -connecting-to-device
D [14/Aug/2018:20:55:56 +0300] [Job 138] STATE: -media-empty-error,media-jam-error,hplip.plugin-error,cover-open-error,toner-empty-error,other
D [14/Aug/2018:20:55:56 +0300] [Job 138] PID 27268 (/usr/lib/cups/filter/hpcups) crashed on signal 11.

Revert to 3.18.6 solved problem...

@icoz please try the patch from https://bugs.archlinux.org/task/59548#comment172098