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Tasklist

FS#5931 - evolution 2.8 dies, tries to take down system

Attached to Project: Arch Linux
Opened by Evan Klitzke (eklitzke) - Monday, 04 December 2006, 14:45 GMT
Last edited by Jan de Groot (JGC) - Sunday, 22 April 2007, 21:47 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Dale Blount (dale)
Architecture not specified
Severity Medium
Priority Normal
Reported Version 0.7.2 Gimmick
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Right now I am using the current evolution package (2.8.1-2). and I am stuck on an email in evolution, where every time I open evolution the following two things happen:
1) CPU usage goes to 100%
2) Evolution starts allocating memory as fast as it can

This is the first time I have had this happen in Arch (although I am a new user), but I once saw this same thing happen to my roommate, who came back to his computer to find that Evolution was using all the RAM and CPU time on his computer. This was on whatever version of Evolution is packaged for Ubuntu Edgy Eft (also 2.8.something), so it appears to be an upstream issue.

If it helps, the error first occurred when I searched for LogWatch emails in the current directory, and then selected such an email. It would appear that there is a bug in Evolution's parser that causes it to choke on the unusual formatting of these emails. If I click on a folder in another email account and force quite Evolution before all my RAM is used, I will be in the new folder when re-opening Evolution. But when I switch back to the folder for the email account I am trying to access, the old email is highlighted and the problem re-occurs.
This task depends upon

Closed by  Jan de Groot (JGC)
Sunday, 22 April 2007, 21:47 GMT
Reason for closing:  Fixed
Comment by Dale Blount (dale) - Monday, 04 December 2006, 20:19 GMT
Is the log watch email a large, plain text one? There's a bug in one of the libraries that Evolution uses to display email.

Does this seem like your bug? http://bugzilla.gnome.org/show_bug.cgi?id=273171

Comment by Evan Klitzke (eklitzke) - Monday, 04 December 2006, 20:34 GMT
I went onto the Evolution IRC channel and talked with the devs about this... it is a known issue that they are working on. Here is the conversation:

12:29 < eck> what is the best way to file a bug report if Evolution floors the CPU and starts allocating
all my ram as fast as it can? it happened this morning consistently on the same email, and
if it happens again I want to be able to file a bug report
12:29 <@guenther> Is it a large mail?
12:29 <@guenther> couple MBytes text?
12:29 < eck> guenther: yes, it was a large log
12:29 -!- cortana [~sam@62-31-146-25.cable.ubr12.azte.blueyonder.co.uk] has joined #evolution
12:30 <@guenther> In that case...
12:30 <@guenther> Don't file it.
12:30 <@guenther> That's the best way to "file this issue". ;)
12:30 < eck> is this a known bug?
12:30 <@guenther> It's known, and there at least is a hack-ish workaround already.
12:31 < eck> if I set up a filter to forward the email elsewhere and delete it, do you know if that will
prevent evolution from dying on me?
12:32 <@guenther> yes
12:32 <@guenther> and yes
12:32 <@guenther> The issue is rendering that mail,
12:32 <@guenther> So, if you do not view it, you are perfectly fine.
12:32 < eck> ok, thanks
12:32 <@guenther> Remember that you can view "marked for deletion" mails, too. :)
Comment by Evan Klitzke (eklitzke) - Monday, 04 December 2006, 20:35 GMT
Yes Dale, I believe that is the bug.
Comment by Dale Blount (dale) - Saturday, 14 April 2007, 17:56 GMT
Is it any better with the current evolution?
Comment by Dale Blount (dale) - Friday, 20 April 2007, 20:15 GMT
Looks to be fixed in Evo 2.10:

"Evolution cannot render this email as it is too large to handle. You can view it unformatted or with an external text editor."

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