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Tasklist

FS#58162 - Laptop shuts down during boot process

Attached to Project: Arch Linux
Opened by Conder (Conder) - Sunday, 08 April 2018, 04:26 GMT
Last edited by Doug Newgard (Scimmia) - Sunday, 12 August 2018, 23:21 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To No-one
Architecture All
Severity Low
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

After booting the Arch Linux ISO, the entire laptop fully shuts down (need to manually turn on with power buttton). Happens with both UEFI and BIOS/CSM boot modes.

This happens on ISO versions 2018.04.01 and 2018.03.01, but NOT on 2018.02.01.

Photo with the last boot messages is attached.

Laptop: Acer Aspire F15 (F5-572G) with latest BIOS version.
This task depends upon

Closed by  Doug Newgard (Scimmia)
Sunday, 12 August 2018, 23:21 GMT
Reason for closing:  Fixed
Comment by Doug Newgard (Scimmia) - Sunday, 08 April 2018, 15:25 GMT
There's no attachment
Comment by Conder (Conder) - Sunday, 08 April 2018, 15:33 GMT
Ah, it was larger than 2 MB.
   IMG_0850.MOV_snapshot_00.13.j... (472.6 KiB)
Comment by Doug Newgard (Scimmia) - Sunday, 08 April 2018, 15:44 GMT
So it's not shutting down at all, it just started up.

Can you switch to tty2?
Comment by Conder (Conder) - Sunday, 08 April 2018, 15:47 GMT
No, its the last frame from a video, before shut down.
Comment by Doug Newgard (Scimmia) - Sunday, 08 April 2018, 15:53 GMT
what are you calling "shut down"?
Comment by Conder (Conder) - Sunday, 08 April 2018, 16:05 GMT
Regular shutdown, just like "systemctl poweroff" or holding down the power button...

https://drive.google.com/file/d/1UguAL3fowHCACcDUaf6xH49J0GpCSlIj/view
Comment by Doug Newgard (Scimmia) - Sunday, 08 April 2018, 16:08 GMT
That's not shutdown, that's the video just going off. Try adding nomodeset to the kernel command line, there's probably a problem with your video drivers.
Comment by Conder (Conder) - Sunday, 08 April 2018, 16:22 GMT
Sorry but how it couldn't be shutdown, if the laptop completely shuts down and pressing the power button is required to turn it on again?

I tried the "nomodeset" parameter on the latest 2018.04.01 ISO, and the same result, shuts down on the same step (Reached target sound card). Both UEFI and BIOS/CSM boot modes.
Comment by Doug Newgard (Scimmia) - Sunday, 08 April 2018, 17:05 GMT
So it's actually powering off there?

I'm trying to figure out where this could be coming from.
Comment by Conder (Conder) - Monday, 09 April 2018, 14:12 GMT
Yes, powering off.

Thanks.

Btw., I tried Ubuntu 18.04 beta 2, which uses kernel 4.15 too, and it boots without problems.
Comment by Conder (Conder) - Saturday, 05 May 2018, 21:45 GMT
Please, any update?

The issue still persists even in ISO 2018.05.01.
Comment by Conder (Conder) - Sunday, 12 August 2018, 23:03 GMT
The issue is resolved in Arch Linux ISO 2018.06.01 and later. We can close this.

So these Arch Linux ISO versions were affected:
2018.05.01
2018.04.01
2018.03.01

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