FS#57515 - [linux] kernel 4.15.3-1 don't see usb scaner SnapScan e25

Attached to Project: Arch Linux
Opened by Bartosz Bartczak (batot) - Thursday, 15 February 2018, 09:14 GMT
Last edited by Sven-Hendrik Haase (Svenstaro) - Thursday, 03 March 2022, 13:15 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To Jan Alexander Steffens (heftig)
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

Past update to newest version package i get new kernel 4.15.3-1 who have problem with working on my scaner SnapScan e25.

#dmesg |grep usb
[...]
[ 1.119090] usb 1-1.5: new full-speed USB device number 3 using ehci-pci
[ 6.627421] usb 1-1.5: New USB device found, idVendor=06bd, idProduct=2095
[ 6.627424] usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 6.627425] usb 1-1.5: Product: SNAPSCAN e25
[ 6.627922] usb 1-1.5: can't set config #1, error -32
[...]

$ lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 012: ID 1bcf:0007 Sunplus Innovation Technology Inc. Optical Mouse
Bus 001 Device 010: ID 06bd:2095 AGFA-Gevaert NV SnapScan e25
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


Additional info:
* package version(s)
* config and/or log files etc.

$ uname -a
Linux B 4.15.3-1-ARCH #1 SMP PREEMPT Mon Feb 12 23:01:17 UTC 2018 x86_64 GNU/Linux

$ pacman -Q linux
linux 4.15.3-1


Steps to reproduce:
Before upgrade on kernel linux-4.15.2-2 all working good.
Pas upgrade:
pacman -Syu

Scaner SnapScan e25 in USB 2.0 don't working.

This task depends upon

Closed by  Sven-Hendrik Haase (Svenstaro)
Thursday, 03 March 2022, 13:15 GMT
Reason for closing:  No response
Additional comments about closing:  2022-02-27: A task closure has been requested. Reason for request: No response in years. Assuming fixed upstream.
Comment by Bartosz Bartczak (batot) - Thursday, 15 February 2018, 09:27 GMT
correct past downgrade kernel to 4.15.2-2 still don't working property.

[ 1.127105] usb 1-1.5: new full-speed USB device number 3 using ehci-pci
[ 6.629517] usb 1-1.5: New USB device found, idVendor=06bd, idProduct=2095
[ 6.629520] usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 6.629891] usb 1-1.5: can't set config #1, error -32

I don't know what is wrong.

[code]
[2018-01-30 10:58] [PACMAN] Running 'pacman -Syu'
[2018-01-30 10:58] [PACMAN] synchronizing package lists
[2018-01-30 10:58] [PACMAN] starting full system upgrade
[2018-02-11 09:33] [PACMAN] Running 'pacman -Syu'
[2018-02-11 09:33] [PACMAN] synchronizing package lists
[2018-02-11 09:33] [PACMAN] starting full system upgrade
[2018-02-11 09:35] [PACMAN] Running 'pacman -Syu'
[2018-02-11 09:35] [PACMAN] synchronizing package lists
[2018-02-11 09:35] [PACMAN] starting full system upgrade
[2018-02-11 09:39] [ALPM] running '70-dkms-remove.hook'...
[2018-02-11 09:39] [ALPM-SCRIPTLET] ==> dkms remove vboxhost/5.2.6_OSE -k 4.14.15-1-ARCH
[2018-02-11 09:39] [ALPM-SCRIPTLET] ==> dkms remove vboxguest/5.2.6_OSE -k 4.14.15-1-ARCH
[2018-02-11 09:39] [ALPM] transaction started
[2018-02-11 09:39] [ALPM] upgraded iana-etc (20170824-1 -> 20180131-1)
[2018-02-11 09:39] [ALPM] upgraded gcc-libs (7.2.1+20180116-1 -> 7.3.0-1)
[2018-02-11 09:39] [ALPM] upgraded bash (4.4.012-2 -> 4.4.018-1)
[2018-02-11 09:39] [ALPM] upgraded augeas (1.9.0-1 -> 1.10.0-1)
[2018-02-11 09:39] [ALPM] upgraded geoip-database (20180102-1 -> 20180206-1)
[2018-02-11 09:39] [ALPM] upgraded bind-tools (9.11.2.P1-1 -> 9.12.0-1)
[2018-02-11 09:39] [ALPM] upgraded bind (9.11.2.P1-1 -> 9.12.0-1)
[2018-02-11 09:39] [ALPM] upgraded lz4 (1:1.8.0-1 -> 1:1.8.1.2-1)
[2018-02-11 09:39] [ALPM] upgraded btrfs-progs (4.14.1-1 -> 4.15-1)
[2018-02-11 09:39] [ALPM] upgraded python2-pillow (4.3.0-1 -> 5.0.0-1)
[2018-02-11 09:39] [ALPM] upgraded libsystemd (236.81-1 -> 237.0-2)
[2018-02-11 09:39] [ALPM] upgraded dbus (1.12.2-1 -> 1.12.4-1)
[2018-02-11 09:39] [ALPM] upgraded libcups (2.2.6-1 -> 2.2.6-4)
[2018-02-11 09:39] [ALPM] upgraded harfbuzz (1.7.4-1 -> 1.7.5-1)
[2018-02-11 09:39] [ALPM] upgraded freetype2 (2.9-1 -> 2.9-2)
[2018-02-11 09:39] [ALPM] upgraded libxau (1.0.8-2 -> 1.0.8-3)
[2018-02-11 09:39] [ALPM] upgraded libxfixes (5.0.3-1 -> 5.0.3-2)
[2018-02-11 09:39] [ALPM] upgraded libxdamage (1.1.4-2 -> 1.1.4-3)
[2018-02-11 09:39] [ALPM] upgraded mesa (17.3.3-1 -> 17.3.3-2)
[2018-02-11 09:39] [ALPM] upgraded libtirpc (1.0.2-1 -> 1.0.2-3)
[2018-02-11 09:39] [ALPM] upgraded systemd (236.81-1 -> 237.0-2)
[2018-02-11 09:39] [ALPM] upgraded libevdev (1.5.7-1 -> 1.5.8-1)
[2018-02-11 09:39] [ALPM] upgraded libice (1.0.9-1 -> 1.0.9-2)
[2018-02-11 09:39] [ALPM] upgraded xkeyboard-config (2.22-1 -> 2.23.1-2)
[2018-02-11 09:39] [ALPM] upgraded xorg-server-common (1.19.6-2 -> 1.19.6+13+gd0d1a694f-1)
[2018-02-11 09:39] [ALPM] upgraded xorg-server (1.19.6-2 -> 1.19.6+13+gd0d1a694f-1)
[2018-02-11 09:39] [ALPM] upgraded qt5-base (5.10.0-3 -> 5.10.0-4)
[2018-02-11 09:39] [ALPM] upgraded pyqt5-common (5.10-1 -> 5.10-2)
[2018-02-11 09:39] [ALPM] upgraded python2-pyqt5 (5.10-1 -> 5.10-2)
[2018-02-11 09:39] [ALPM] upgraded python-dbus-common (1.2.4-2 -> 1.2.6-1)
[2018-02-11 09:39] [ALPM] upgraded python2-dbus (1.2.4-2 -> 1.2.6-1)
[2018-02-11 09:39] [ALPM] upgraded python2-apsw (3.15.2-1 -> 3.21.0-1)
[2018-02-11 09:39] [ALPM] upgraded python2-regex (2018.01.10-2 -> 2018.02.08-1)
[2018-02-11 09:39] [ALPM] upgraded librsvg (2:2.42.1-1 -> 2:2.42.2-1)
[2018-02-11 09:39] [ALPM] upgraded gtk-update-icon-cache (3.22.26+47+g3a1a7135a2-3 -> 3.22.26+161+g60750b3ffd-1)
[2018-02-11 09:39] [ALPM] upgraded python2-setuptools (1:38.4.0-1 -> 1:38.5.1-1)
[2018-02-11 09:39] [ALPM] upgraded gnupg (2.2.4-1 -> 2.2.4-2)
[2018-02-11 09:40] [ALPM] upgraded calibre (3.16.0-1 -> 3.17.0-1)
[2018-02-11 09:40] [ALPM] upgraded cantarell-fonts (1:0.0.25-3 -> 1:0.100-1)
[2018-02-11 09:40] [ALPM] upgraded ceph-libs (12.2.2-4 -> 12.2.2-5)
[2018-02-11 09:40] [ALPM] upgraded python2-backports.functools_lru_cache (1.4-2 -> 1.5-1)
[2018-02-11 09:40] [ALPM] upgraded python2-pytz (2017.3-1 -> 2018.3-1)
[2018-02-11 09:40] [ALPM] warning: directory permissions differ on /etc/ceph/
filesystem: 755 package: 750
[2018-02-11 09:40] [ALPM] warning: directory permissions differ on /var/log/ceph/
filesystem: 755 package: 750
[2018-02-11 09:40] [ALPM] warning: directory permissions differ on /var/lib/ceph/
filesystem: 755 package: 750
[2018-02-11 09:40] [ALPM] upgraded ceph (12.2.2-4 -> 12.2.2-5)
[2018-02-11 09:40] [ALPM] upgraded libxrandr (1.5.1-1 -> 1.5.1-2)
[2018-02-11 09:40] [ALPM] upgraded libtool (2.4.6+40+g6ca5e224-2 -> 2.4.6+40+g6ca5e224-4)
[2018-02-11 09:40] [ALPM] upgraded gtk3 (3.22.26+47+g3a1a7135a2-3 -> 3.22.26+161+g60750b3ffd-1)
[2018-02-11 09:40] [ALPM] upgraded libvpx (1.6.1-1 -> 1.7.0-1)
[2018-02-11 09:40] [ALPM] upgraded re2 (20180101-1 -> 20180201-1)
[2018-02-11 09:40] [ALPM] upgraded chromium (64.0.3282.119-1 -> 64.0.3282.140-2)
[2018-02-11 09:40] [ALPM] upgraded jsoncpp (1.8.4-1 -> 1.8.4-2)
[2018-02-11 09:40] [ALPM] upgraded cmake (3.10.2-1 -> 3.10.2-2)
[2018-02-11 09:40] [ALPM] upgraded cpupower (4.14-1 -> 4.15-1)
[2018-02-11 09:40] [ALPM] upgraded qpdf (7.1.0-1 -> 7.1.1-1)
[2018-02-11 09:40] [ALPM] upgraded cups-filters (1.17.9-3 -> 1.20.0-1)
[2018-02-11 09:40] [ALPM] upgraded cups (2.2.6-1 -> 2.2.6-4)
[2018-02-11 09:40] [ALPM-SCRIPTLET] Cups daemon is now running under "cups" user+group.
[2018-02-11 09:40] [ALPM-SCRIPTLET] Please make sure to enable the new user+group change in
[2018-02-11 09:40] [ALPM-SCRIPTLET] /etc/cups/cups-files.conf or merge changes from
[2018-02-11 09:40] [ALPM-SCRIPTLET] /etc/cups/cups-files.conf.default. After a service restart
[2018-02-11 09:40] [ALPM-SCRIPTLET] make sure /etc/cups and all files within are owned by
[2018-02-11 09:40] [ALPM-SCRIPTLET] cups group - run "chgrp -R cups /etc/cups".
[2018-02-11 09:40] [ALPM] warning: /etc/cups/cups-pdf.conf installed as /etc/cups/cups-pdf.conf.pacnew
[2018-02-11 09:40] [ALPM] upgraded cups-pdf (3.0.1-1 -> 3.0.1-4)
[2018-02-11 09:40] [ALPM] upgraded dbus-glib (0.108-1 -> 0.110-1)
[2018-02-11 09:40] [ALPM] upgraded ethtool (1:4.13-1 -> 1:4.15-1)
[2018-02-11 09:40] [ALPM] upgraded v4l-utils (1.12.5-1 -> 1.14.1-1)
[2018-02-11 09:40] [ALPM] upgraded ffmpeg (1:3.4.1-3 -> 1:3.4.1-4)
[2018-02-11 09:40] [ALPM] upgraded ffmpeg2.8 (2.8.13-4 -> 2.8.13-5)
[2018-02-11 09:40] [ALPM] upgraded firefox (58.0-1 -> 58.0.2-1)
[2018-02-11 09:40] [ALPM] upgraded firefox-i18n-pl (58.0-1 -> 58.0.2-1)
[2018-02-11 09:40] [ALPM] upgraded flashplugin (28.0.0.137-1 -> 28.0.0.161-1)
[2018-02-11 09:40] [ALPM] upgraded freeciv (2.5.9-1 -> 2.5.10-1)
[2018-02-11 09:40] [ALPM] upgraded gcc (7.2.1+20180116-1 -> 7.3.0-1)
[2018-02-11 09:40] [ALPM] upgraded gnome-themes-standard (3.22.3+13+ga993fdc0-1 -> 3.22.3+16+gc092fc89-1)
[2018-02-11 09:40] [ALPM] upgraded harfbuzz-icu (1.7.4-1 -> 1.7.5-1)
[2018-02-11 09:40] [ALPM] upgraded htop (2.0.2-2 -> 2.1.0-1)
[2018-02-11 09:40] [ALPM] upgraded iproute2 (4.14.1-2 -> 4.15.0-1)
[2018-02-11 09:40] [ALPM] upgraded lib32-gcc-libs (7.2.1+20180116-1 -> 7.3.0-1)
[2018-02-11 09:40] [ALPM] upgraded lib32-systemd (236.81-1 -> 237.0-1)
[2018-02-11 09:40] [ALPM] upgraded lib32-dbus (1.12.2-1 -> 1.12.4-1)
[2018-02-11 09:40] [ALPM] upgraded libao (1.2.2-1 -> 1.2.2-2)
[2018-02-11 09:40] [ALPM] upgraded libbsd (0.8.6-1 -> 0.8.7-1)
[2018-02-11 09:40] [ALPM] upgraded linux (4.14.15-1 -> 4.15.2-2)
[2018-02-11 09:40] [ALPM] upgraded linux-headers (4.14.15-1 -> 4.15.2-2)
[2018-02-11 09:40] [ALPM] upgraded man-db (2.7.6.1-3 -> 2.8.0-1)
[2018-02-11 09:40] [ALPM] upgraded man-pages (4.14-1 -> 4.15-1)
[2018-02-11 09:40] [ALPM] upgraded nano (2.9.2-1 -> 2.9.3-1)
[2018-02-11 09:40] [ALPM] upgraded nvidia-340xx (340.106-3 -> 340.106-9)
[2018-02-11 09:40] [ALPM] upgraded opera (50.0.2762.67-1 -> 51.0.2830.26-1)
[2018-02-11 09:40] [ALPM] upgraded p7zip (16.02-3 -> 16.02-4)
[2018-02-11 09:40] [ALPM] warning: /etc/pacman.d/mirrorlist installed as /etc/pacman.d/mirrorlist.pacnew
[2018-02-11 09:40] [ALPM] upgraded pacman-mirrorlist (20171203-1 -> 20180203-1)
[2018-02-11 09:40] [ALPM] upgraded pastebinit (1.5-1 -> 1.5-2)
[2018-02-11 09:40] [ALPM] upgraded phonon-qt4-gstreamer (4.9.0-3 -> 4.9.0-4)
[2018-02-11 09:40] [ALPM] upgraded phonon-qt4 (4.9.1-4 -> 4.9.1-5)
[2018-02-11 09:40] [ALPM] upgraded phonon-qt5-gstreamer (4.9.0-3 -> 4.9.0-4)
[2018-02-11 09:40] [ALPM] upgraded phonon-qt5 (4.9.1-4 -> 4.9.1-5)
[2018-02-11 09:40] [ALPM] upgraded php (7.2.1-3 -> 7.2.2-1)
[2018-02-11 09:40] [ALPM] upgraded python-dbus (1.2.4-2 -> 1.2.6-1)
[2018-02-11 09:40] [ALPM] upgraded python-setuptools (1:38.4.0-1 -> 1:38.5.1-1)
[2018-02-11 09:40] [ALPM] upgraded qt5-webengine (5.10.0-3 -> 5.10.0-4)
[2018-02-11 09:40] [ALPM] upgraded recode (3.6-10 -> 3.7-1)
[2018-02-11 09:40] [ALPM] upgraded systemd-sysvcompat (236.81-1 -> 237.0-2)
[2018-02-11 09:40] [ALPM] upgraded thunderbird (52.5.2-1 -> 52.6.0-2)
[2018-02-11 09:40] [ALPM] upgraded vim-runtime (8.0.1436-1 -> 8.0.1476-1)
[2018-02-11 09:40] [ALPM] upgraded vim (8.0.1436-1 -> 8.0.1476-1)
[2018-02-11 09:40] [ALPM] upgraded vlc (2.2.8-3 -> 2.2.8-4)
[2018-02-11 09:40] [ALPM] upgraded vte-common (0.50.2-1 -> 0.50.2+6+g7fe155b9-1)
[2018-02-11 09:40] [ALPM] upgraded vte3 (0.50.2-1 -> 0.50.2+6+g7fe155b9-1)
[2018-02-11 09:41] [ALPM] upgraded wine (3.0-1 -> 3.1-1)
[2018-02-11 09:41] [ALPM] upgraded wireshark-cli (2.4.4-1 -> 2.5.0-1)
[2018-02-11 09:41] [ALPM] upgraded wireshark-common (2.4.4-1 -> 2.5.0-1)
[2018-02-11 09:41] [ALPM] upgraded wireshark-gtk (2.4.4-1 -> 2.5.0-1)
[2018-02-11 09:41] [ALPM] transaction completed
[2018-02-11 09:41] [ALPM] running '60-linux.hook'...
[2018-02-11 09:41] [ALPM] running '70-dkms-install.hook'...
[2018-02-11 09:41] [ALPM-SCRIPTLET] ==> dkms install vboxhost/5.2.6_OSE -k 4.15.2-2-ARCH
[2018-02-11 09:41] [ALPM-SCRIPTLET] ==> dkms install vboxguest/5.2.6_OSE -k 4.15.2-2-ARCH
[2018-02-11 09:42] [ALPM] running '90-linux.hook'...
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'default'
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Starting build: 4.15.2-2-ARCH
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [base]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [udev]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [autodetect]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [modconf]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [block]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [keyboard]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [filesystems]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [fsck]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [consolefont]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [keymap]
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Generating module dependencies
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Creating gzip-compressed initcpio image: /boot/initramfs-linux.img
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Image generation successful
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'fallback'
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img -S autodetect
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Starting build: 4.15.2-2-ARCH
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [base]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [udev]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [modconf]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [block]
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> WARNING: Possibly missing firmware for module: aic94xx
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> WARNING: Possibly missing firmware for module: wd719x
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [keyboard]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [filesystems]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [fsck]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [consolefont]
[2018-02-11 09:42] [ALPM-SCRIPTLET] -> Running build hook: [keymap]
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Generating module dependencies
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Creating gzip-compressed initcpio image: /boot/initramfs-linux-fallback.img
[2018-02-11 09:42] [ALPM-SCRIPTLET] ==> Image generation successful
[2018-02-11 09:42] [ALPM] running 'fontconfig.hook'...
[2018-02-11 09:42] [ALPM] running 'gdk-pixbuf-query-loaders.hook'...
[2018-02-11 09:42] [ALPM] running 'glib-compile-schemas.hook'...
[2018-02-11 09:42] [ALPM] running 'gtk-query-immodules-3.0.hook'...
[2018-02-11 09:42] [ALPM] running 'gtk-update-icon-cache.hook'...
[2018-02-11 09:42] [ALPM] running 'lib32-fontconfig.hook'...
[2018-02-11 09:42] [ALPM] running 'systemd-hwdb.hook'...
[2018-02-11 09:42] [ALPM] running 'systemd-sysusers.hook'...
[2018-02-11 09:42] [ALPM] running 'systemd-tmpfiles.hook'...
[2018-02-11 09:42] [ALPM] running 'systemd-update.hook'...
[2018-02-11 09:42] [ALPM] running 'texinfo-install.hook'...
[2018-02-11 09:42] [ALPM] running 'update-desktop-database.hook'...
[2018-02-11 09:42] [ALPM] running 'update-mime-database.hook'...
[2018-02-11 09:42] [ALPM] running 'update-vlc-plugin-cache.hook'...
[2018-02-11 09:42] [ALPM] running 'xorg-mkfontdir.hook'...
[/code]
Comment by Andreas Radke (AndyRTR) - Tuesday, 10 December 2019, 10:18 GMT
Is this still an issue?

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