FS#57448 - [linux] Freeze/Lock-Up Issues with Nexstar DX optical drive enclosure

Attached to Project: Arch Linux
Opened by Mike Javorski (javmorin) - Friday, 09 February 2018, 20:58 GMT
Last edited by Toolybird (Toolybird) - Sunday, 28 May 2023, 06:29 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To Tobias Powalowski (tpowa)
Jan Alexander Steffens (heftig)
Architecture x86_64
Severity Low
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

I recently picked up a Nexstar DX optical drive enclosure and an LG Bluray drive to replace an old Samsung DVD drive I had hooked up to my laptop with a USB->PATA adapter cable.

I was able to read a single disc with the drive, and several days later (next time I went to read a disc), all drive access fail and the enclosure's "activity" light just sits there blinking. Any attempt to read from the disc hangs. Actually as soon as I put a disc in (and udisks tries to read the disc info) it hangs with the blinky activity light on the enclosure (the actual drive indicator is not blinking).

At first I thought it might be a new kernel issue (since it did work once) but I downgraded multiple times (currently back to 4.14.12-1 vs current 4.15.1-1) with no change. I also tried manually setting the quirks on drive based on posts elsewhere using "options usb-storage quirks=174c:55aa:u" but that didn't change anything. I believe that only effects UAS, but I am connecting with USB2. I have also tried swapping the optical drive, though the new drive shows the same behavior. I have no idea why I was able to read a disc a week ago, but not now, no matter what I've tried.

Additional info:
* linux 4.14.12-1
* udisks 2.7.5-1
* systemd 237.0-2

I've attached lsusb -v and dmesg outputs. If there is anything else I can provide, please let me know. Also of note that the normal "quirks" value for this device is normally '400000' but I was trying the options entry above with this recent boot.


Steps to reproduce:
- Connect Nexstart DX enclosure with LG WH16NS40 Bluray drive installed to a USB-2 port
- Attempt to access the drive in any way.

   lsusb.txt (3 KiB)
   dmesg.txt (2.1 KiB)
This task depends upon

Closed by  Toolybird (Toolybird)
Sunday, 28 May 2023, 06:29 GMT
Reason for closing:  No response
Additional comments about closing:  Plus it's old and stale. If still an issue, please report upstream.
Comment by mattia (nTia89) - Monday, 28 February 2022, 16:47 GMT
I cannot reproduce the issue. Is it still valid for you?
Comment by Mike Javorski (javmorin) - Wednesday, 09 March 2022, 16:22 GMT
I haven't tried it again since I reported the issue as this bug didn't gain any traction in the meantime and I had exhausted all the options I could think of. I will attempt to test it this week/weekend and reply back if it is resolved with a current install.

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