FS#53983 - gnome-shell crashes randomly

Attached to Project: Arch Linux
Opened by Michele Bertasi (mbrt) - Tuesday, 09 May 2017, 09:03 GMT
Last edited by Jan de Groot (JGC) - Sunday, 09 July 2017, 22:02 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Jan de Groot (JGC)
Jan Alexander Steffens (heftig)
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 12
Private No

Details

Description:
gnome-shell crashes randomly. I don't have a consistent way to reproduce it, but it happens quite often (i.e. multiple times a day), causing a log-off. This never happened with the previous version. I have the coredumps but they are too big to be attached. I then attached the dump info with `coredumpctl info`.

Additional info:
* package version(s): gnome-shell 3.24.1+2+g45c2627d4-1

The configuration is standard, I haven't touched anything special. The system is up-to-date and I'm running on a Dell XPS 15 laptop.

Steps to reproduce:
I haven't found a consistent way to reproduce it, but I saw that playing around with the shell seems to speedup the crash (i.e. looking at some file previews with the builtin preview).
   gnome-shell-bt.txt (13.4 KiB)
This task depends upon

Closed by  Jan de Groot (JGC)
Sunday, 09 July 2017, 22:02 GMT
Reason for closing:  Fixed
Additional comments about closing:  This specific bug was fixed by upgrading gjs. Please file a new bug for other unrelated issues. I don't want a generic "gnome-shell crashes" bugreport.
Comment by milos (milosa) - Wednesday, 10 May 2017, 06:13 GMT
I can confirm that there is a bug. Gnome crashes randomly, started after update of Gnome Shell 3.24, i don't have logoff situation, but i am not using gdm or any display manager. I haven't found particular situation what causes crash.
There is output with journalctl -b:
<pre>

systemd-coredump[9970]: Process 967 (gnome-shell) of user 1000 dumped core.

Stack trace of thread 967:
#0 0x00007f875cb1ded5 n/a (libgjs.so.0)
#1 0x00007f875ac3c66a g_main_context_dispatch (libglib-2.0.so.0)
#2 0x00007f875ac3ca20 n/a (libglib-2.0.so.0)
#3 0x00007f875ac3cd42 g_main_loop_run (libglib-2.0.so.0)
#4 0x00007f875c3fbd0c meta_run (libmutter-0.so.0)
#5 0x0000000000401ff7 main (gnome-shell)
#6 0x00007f875a650511 __libc_start_main (libc.so.6)
#7 0x000000000040212a n/a (gnome-shell)

Stack trace of thread 971:
#0 0x00007f875a71267d poll (libc.so.6)
#1 0x00007f875ac3c9b6 n/a (libglib-2.0.so.0)
#2 0x00007f875ac3cd42 g_main_loop_run (libglib-2.0.so.0)
#3 0x00007f875b223ff6 n/a (libgio-2.0.so.0)
#4 0x00007f875ac64295 n/a (libglib-2.0.so.0)
#5 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#6 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 970:
#0 0x00007f875a71267d poll (libc.so.6)
#1 0x00007f875ac3c9b6 n/a (libglib-2.0.so.0)
#2 0x00007f875ac3cacc g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007f875ac3cb11 n/a (libglib-2.0.so.0)
#4 0x00007f875ac64295 n/a (libglib-2.0.so.0)
#5 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#6 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 977:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 973:
#0 0x00007f875a71267d poll (libc.so.6)
#1 0x00007f875ac3c9b6 n/a (libglib-2.0.so.0)
#2 0x00007f875ac3cacc g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007f873d84855d n/a (libdconfsettings.so)
#4 0x00007f875ac64295 n/a (libglib-2.0.so.0)
#5 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#6 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 976:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 979:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 983:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 975:
#0 0x00007f875a71267d poll (libc.so.6)
#1 0x00007f8756a50ee1 n/a (libpulse.so.0)
#2 0x00007f8756a426f1 pa_mainloop_poll (libpulse.so.0)
#3 0x00007f8756a42d8e pa_mainloop_iterate (libpulse.so.0)
#4 0x00007f8756a42e40 pa_mainloop_run (libpulse.so.0)
#5 0x00007f8756a50e29 n/a (libpulse.so.0)
#6 0x00007f874bcfefe8 n/a (libpulsecommon-10.0.so)
#7 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#8 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 982:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 980:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 978:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)

Stack trace of thread 981:
#0 0x00007f875a9e1756 pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
#1 0x00007f874d448500 PR_WaitCondVar (libnspr4.so)
#2 0x00007f8755a2d811 n/a (libmozjs-38.so)
#3 0x00007f874d44dd8c n/a (libnspr4.so)
#4 0x00007f875a9db2e7 start_thread (libpthread.so.0)
#5 0x00007f875a71c54f __clone (libc.so.6)
</pre>
Comment by Heiher (heiher) - Friday, 12 May 2017, 00:45 GMT
Looks crashed in libgjs.
Comment by Laurențiu Nicola (lnicola) - Friday, 12 May 2017, 12:13 GMT
I sometimes get this crash when closing a window.

Thread 1 (Thread 0x7f1a259b69c0 (LWP 8838)):
#0 0x00007f1a1dfd3b67 in () at /usr/lib/libmozjs-38.so
#1 0x00007f1a0c06b1f2 in ()
#2 0x0000000000000000 in ()

Possibly related to https://bugs.launchpad.net/ubuntu/+source/mozjs38/+bug/1682631
Comment by Michele Bertasi (mbrt) - Friday, 12 May 2017, 12:17 GMT
It looks definitely related to me
Comment by Cedric Bellegarde (gnumdk) - Tuesday, 16 May 2017, 11:05 GMT
Seems to be related with this one https://bugs.archlinux.org/task/53582
Comment by Johannes Maibaum (jmx) - Wednesday, 24 May 2017, 17:27 GMT
Hi, I'm also suffering from random gnome-shell crashes.

Sometimes, it is stable for a rather longer time (like a few hours), sometimes it crashes already after a few minutes.
Like the OP mentioned, a way to force the crash quite reliably, seems to be using the file preview from Nautilus (press spacebar while selecting a file) several times in a row.

I've read through the comments in https://bugs.launchpad.net/ubuntu/+source/mozjs38/+bug/1682631 as well. While this indeed seems to be related, the fix they deployed for Ubuntu is invalid for Arch, as js38 gets built already with -fno-strict-aliasing.
Comment by Rich Grundy (richguk) - Friday, 26 May 2017, 08:40 GMT
I'm also getting random crashes/logouts, and I too can make it happen by opening preview several times in a row.

Core dump: https://gist.github.com/RichGuk/a74132489a0a2b35cf445b1d829f7d35
Comment by Johannes Maibaum (jmx) - Sunday, 28 May 2017, 11:59 GMT
Upstream bug report:

https://bugzilla.gnome.org/show_bug.cgi?id=781799
Comment by jackpot (jackpot) - Thursday, 15 June 2017, 16:36 GMT
For me takes unusual time to boot on linux-ck kernel with multiple crashes at GDM (Arch's stock kernel is somewhat better with 1 or 2 crashes during boot).

My pastebin of coredump if it helps:
https://pastebin.com/McEMEphj
Comment by Johannes Maibaum (jmx) - Wednesday, 05 July 2017, 20:44 GMT
The fix in the upstream report I linked to (https://bugzilla.gnome.org/show_bug.cgi?id=781799) resolved the issue for at least me (and I think this was the issue that the OP reported). I don't have any further crashes of this type in gnome-shell/gjs.

All the other crashes mentioned seem to be related (because gnome-shell crashes), but are different from the OP's (and my) issue. The question remains if this ticket has evolved into a kind of meta-ticket for gnome-shell crashes?

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