FS#48910 - libreoffice crash using Calc, libsclo.so failed

Attached to Project: Arch Linux
Opened by Greg Jaczko (fishpesce) - Tuesday, 12 April 2016, 14:29 GMT
Last edited by Doug Newgard (Scimmia) - Tuesday, 12 April 2016, 15:46 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Andreas Radke (AndyRTR)
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

libreoffice --calc crashes with

>>>

Component cannot be loaded, possibly broken or incomplete installation.
Full error message:

loading component library <file:///usr/lib/libreoffice/program/../program/libsclo.so> failed.

>>>

problem occurs with both libreoffice-still and libreoffice-fresh

Additional info:
* package version(s)

pacman -Qi output
Name : libreoffice-fresh
Version : 5.1.2-1
Description : LibreOffice branch which contains new features and program enh
ancements
Architecture : x86_64
URL : http://www.libreoffice.org/
Licenses : LGPL3
Groups : None
Provides : libreoffice libreoffice-en-US
Depends On : curl>=7.20.0 hunspell>=1.2.8 python>=3.5 libwpd>=0.9.2 lib
wps neon>=0.28.6 pango nspr libjpeg libxrandr libgl dbus-glib libxslt r
edland icu hyphen lpsolve gcc-libs sh graphite lcms2 poppler>=0.24.0 li
bvisio libetonyek libodfgen libcdr libmspub harfbuzz-icu glew nss clucen
e hicolor-icon-theme desktop-file-utils shared-mime-info xdg-utils glu lib
pagemaker libxinerama libabw libmwaw libe-book libcups gtk2 liborcus lib
langtag libexttextcat libfbclient libcmis
Optional Deps : java-runtime: adds java support [installed]
java-environment: required by extension-wiki-publisher and ext
ension-nlpsolver [installed]
pstoedit: translates PostScript and PDF graphics into other ve
ctor formats
libmythes: for use in thesaurus
beanshell2: interactive java -- good for prototyping/macros
vigra: C++ computer vision library, usable in Basebmp
libmspack: library for Microsoft compression formats for use i
n FontOOo
libwpg: library for importing and converting WordPerfect Graph
ics format [installed]
sane: for scanner access
unixodbc: adds ODBC database support
gst-plugins-base-libs: for multimedia content, e.g. in Impress
[installed]
libpaper: takes care of papersize [installed]
postgresql-libs: for postgresql-connector
coin-or-mp: required by the Calc solver [installed]
gtk3: for GTK3 integration [installed]
kdelibs: for KDE desktop integration
Required By : None
Optional For : None
Conflicts With : libreoffice-still
Replaces : None
Installed Size : 342.53 MiB
Packager : Andreas Radke <andyrtr@archlinux.org>
Build Date : Sat 09 Apr 2016 02:19:29 PM EDT
Install Date : Tue 12 Apr 2016 10:26:01 AM EDT
Install Reason : Explicitly installed
Install Script : Yes
Validated By : Signature


* config and/or log files etc.


Steps to reproduce:
libreoffice --calc
This task depends upon

Closed by  Doug Newgard (Scimmia)
Tuesday, 12 April 2016, 15:46 GMT
Reason for closing:  Not a bug
Additional comments about closing:  Partial updates are not supported.
Comment by Andreas Radke (AndyRTR) - Tuesday, 12 April 2016, 15:22 GMT
This makes no sense.

LANG=C pacman -Qo /usr/lib/libreoffice/program/libsclo.so
/usr/lib/libreoffice/program/libsclo.so is owned by libreoffice-fresh 5.1.2-1

Something with your system is broken. libreoffice --calc starts well here.
Comment by Doug Newgard (Scimmia) - Tuesday, 12 April 2016, 15:28 GMT
No problem here. Can we get the output of "ldd /usr/lib/libreoffice/program/libsclo.so" ?
Comment by Greg Jaczko (fishpesce) - Tuesday, 12 April 2016, 15:41 GMT
Agree, but my system is up-to-date other than I have non up-to-date glibc (2.22-1), gcc-(5.2.0-2) and binutils (2.25.1-3) and gcc-libs (5.2.0-2)
Comment by Greg Jaczko (fishpesce) - Tuesday, 12 April 2016, 15:43 GMT
Just did the ldd, seems the problem is with glibc 2.22

/usr/lib/libreoffice/program/libsclo.so: /usr/lib/libm.so.6: version `GLIBC_2.23' not found (required by /usr/lib/libreoffice/program/libsclo.so)
linux-vdso.so.1 (0x00007ffd19bac000)
libicuuc.so.57 => /usr/lib/libicuuc.so.57 (0x00007f3cb41bf000)
libxml2.so.2 => /usr/lib/libxml2.so.2 (0x00007f3cb3e57000)
liborcus-parser-0.11.so.0 => /usr/lib/liborcus-parser-0.11.so.0 (0x00007f3cb3c2e000)
libavmedialo.so => /usr/lib/libreoffice/program/libavmedialo.so (0x00007f3cb2ee4000)
libbasegfxlo.so => /usr/lib/libreoffice/program/libbasegfxlo.so (0x00007f3cb2c29000)
libclewlo.so => /usr/lib/libreoffice/program/libclewlo.so (0x00007f3cb2a24000)
libcomphelper.so => /usr/lib/libreoffice/program/libcomphelper.so (0x00007f3cb26b5000)
libuno_cppu.so.3 => /usr/lib/libreoffice/program/libuno_cppu.so.3 (0x00007f3cb247c000)
libuno_cppuhelpergcc3.so.3 => /usr/lib/libreoffice/program/libuno_cppuhelpergcc3.so.3 (0x00007f3cb218f000)
libdrawinglayerlo.so => /usr/lib/libreoffice/program/libdrawinglayerlo.so (0x00007f3cb1e30000)
libeditenglo.so => /usr/lib/libreoffice/program/libeditenglo.so (0x00007f3cb19fe000)
libforlo.so => /usr/lib/libreoffice/program/libforlo.so (0x00007f3cb17d5000)
libforuilo.so => /usr/lib/libreoffice/program/libforuilo.so (0x00007f3cb15a3000)
libi18nlangtag.so => /usr/lib/libreoffice/program/libi18nlangtag.so (0x00007f3cb1386000)
libi18nutil.so => /usr/lib/libreoffice/program/libi18nutil.so (0x00007f3cb116b000)
libopencllo.so => /usr/lib/libreoffice/program/libopencllo.so (0x00007f3cb0f57000)
libuno_sal.so.3 => /usr/lib/libreoffice/program/libuno_sal.so.3 (0x00007f3cb0d00000)
libuno_salhelpergcc3.so.3 => /usr/lib/libreoffice/program/libuno_salhelpergcc3.so.3 (0x00007f3cb0af9000)
libsaxlo.so => /usr/lib/libreoffice/program/libsaxlo.so (0x00007f3cb08dd000)
libsblo.so => /usr/lib/libreoffice/program/libsblo.so (0x00007f3cb0534000)
libsfxlo.so => /usr/lib/libreoffice/program/libsfxlo.so (0x00007f3cafe20000)
libsotlo.so => /usr/lib/libreoffice/program/libsotlo.so (0x00007f3cafbc5000)
libsvllo.so => /usr/lib/libreoffice/program/libsvllo.so (0x00007f3caf8b7000)
libsvtlo.so => /usr/lib/libreoffice/program/libsvtlo.so (0x00007f3caf2c0000)
libsvxlo.so => /usr/lib/libreoffice/program/libsvxlo.so (0x00007f3caecf5000)
libsvxcorelo.so => /usr/lib/libreoffice/program/libsvxcorelo.so (0x00007f3cae2c0000)
libtklo.so => /usr/lib/libreoffice/program/libtklo.so (0x00007f3cadd2f000)
libtllo.so => /usr/lib/libreoffice/program/libtllo.so (0x00007f3cadac2000)
libucbhelper.so => /usr/lib/libreoffice/program/libucbhelper.so (0x00007f3cad835000)
libutllo.so => /usr/lib/libreoffice/program/libutllo.so (0x00007f3cad4f8000)
libvbahelperlo.so => /usr/lib/libreoffice/program/libvbahelperlo.so (0x00007f3cad216000)
libvcllo.so => /usr/lib/libreoffice/program/libvcllo.so (0x00007f3cac9f1000)
libxolo.so => /usr/lib/libreoffice/program/libxolo.so (0x00007f3cac351000)
libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x00007f3cabfce000)
libm.so.6 => /usr/lib/libm.so.6 (0x00007f3cabcd0000)
libgcc_s.so.1 => /usr/lib/libgcc_s.so.1 (0x00007f3cababa000)
libc.so.6 => /usr/lib/libc.so.6 (0x00007f3cab715000)
libicudata.so.57 => /usr/lib/libicudata.so.57 (0x00007f3ca9c99000)
libpthread.so.0 => /usr/lib/libpthread.so.0 (0x00007f3ca9a7c000)
libdl.so.2 => /usr/lib/libdl.so.2 (0x00007f3ca9877000)
libz.so.1 => /usr/lib/libz.so.1 (0x00007f3ca9661000)
liblzma.so.5 => /usr/lib/liblzma.so.5 (0x00007f3ca943b000)
libboost_system.so.1.60.0 => /usr/lib/libboost_system.so.1.60.0 (0x00007f3ca9236000)
librt.so.1 => /usr/lib/librt.so.1 (0x00007f3ca902e000)
libpng16.so.16 => /usr/lib/libpng16.so.16 (0x00007f3ca8df9000)
libreglo.so => /usr/lib/libreoffice/program/libreglo.so (0x00007f3ca8bde000)
libunoidllo.so => /usr/lib/libreoffice/program/libunoidllo.so (0x00007f3ca8981000)
libxmlreaderlo.so => /usr/lib/libreoffice/program/libxmlreaderlo.so (0x00007f3ca8774000)
libcanvastoolslo.so => /usr/lib/libreoffice/program/libcanvastoolslo.so (0x00007f3ca853e000)
libcppcanvaslo.so => /usr/lib/libreoffice/program/libcppcanvaslo.so (0x00007f3ca82ea000)
liblnglo.so => /usr/lib/libreoffice/program/liblnglo.so (0x00007f3ca8058000)
liblangtag.so.1 => /usr/lib/liblangtag.so.1 (0x00007f3ca7e34000)
libicui18n.so.57 => /usr/lib/libicui18n.so.57 (0x00007f3ca79b9000)
libconfigmgrlo.so => /usr/lib/libreoffice/program/libconfigmgrlo.so (0x00007f3ca7725000)
libxmlscriptlo.so => /usr/lib/libreoffice/program/libxmlscriptlo.so (0x00007f3ca7494000)
libfwelo.so => /usr/lib/libreoffice/program/libfwelo.so (0x00007f3ca7203000)
libjvmfwklo.so => /usr/lib/libreoffice/program/libjvmfwklo.so (0x00007f3ca6fdd000)
libdbtoolslo.so => /usr/lib/libreoffice/program/libdbtoolslo.so (0x00007f3ca6c32000)
libmsfilterlo.so => /usr/lib/libreoffice/program/libmsfilterlo.so (0x00007f3ca696a000)
libcurl.so.4 => /usr/lib/libcurl.so.4 (0x00007f3ca66f5000)
libjpeg.so.8 => /usr/lib/libjpeg.so.8 (0x00007f3ca649c000)
libsmime3.so => /usr/lib/libsmime3.so (0x00007f3ca6275000)
libnss3.so => /usr/lib/libnss3.so (0x00007f3ca5f4a000)
libplc4.so => /usr/lib/libplc4.so (0x00007f3ca5d45000)
libnspr4.so => /usr/lib/libnspr4.so (0x00007f3ca5b05000)
libgobject-2.0.so.0 => /usr/lib/libgobject-2.0.so.0 (0x00007f3ca58b2000)
libglib-2.0.so.0 => /usr/lib/libglib-2.0.so.0 (0x00007f3ca55a2000)
libGLEW.so.1.13 => /usr/lib/libGLEW.so.1.13 (0x00007f3ca5320000)
libGL.so.1 => /usr/lib/libGL.so.1 (0x00007f3ca50ae000)
libharfbuzz-icu.so.0 => /usr/lib/libharfbuzz-icu.so.0 (0x00007f3ca4eab000)
libharfbuzz.so.0 => /usr/lib/libharfbuzz.so.0 (0x00007f3ca4c2f000)
liblcms2.so.2 => /usr/lib/liblcms2.so.2 (0x00007f3ca49d3000)
libgraphite2.so.3 => /usr/lib/libgraphite2.so.3 (0x00007f3ca47a7000)
libcairo.so.2 => /usr/lib/libcairo.so.2 (0x00007f3ca4478000)
libcups.so.2 => /usr/lib/libcups.so.2 (0x00007f3ca41f4000)
libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00007f3ca3fcc000)
libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00007f3ca3d88000)
libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00007f3ca3ac7000)
libX11.so.6 => /usr/lib/libX11.so.6 (0x00007f3ca3785000)
libXext.so.6 => /usr/lib/libXext.so.6 (0x00007f3ca3573000)
libjvmaccesslo.so => /usr/lib/libreoffice/program/libjvmaccesslo.so (0x00007f3ca336b000)
libbasebmplo.so => /usr/lib/libreoffice/program/libbasebmplo.so (0x00007f3ca2ff5000)
/usr/lib64/ld-linux-x86-64.so.2 (0x0000556663308000)
libstorelo.so => /usr/lib/libreoffice/program/libstorelo.so (0x00007f3ca2dd8000)
libdconf.so.1 => /usr/lib/libdconf.so.1 (0x00007f3ca2bca000)
libfwilo.so => /usr/lib/libreoffice/program/libfwilo.so (0x00007f3ca2992000)
libidn.so.11 => /usr/lib/libidn.so.11 (0x00007f3ca275e000)
libssh2.so.1 => /usr/lib/libssh2.so.1 (0x00007f3ca252f000)
libssl.so.1.0.0 => /usr/lib/libssl.so.1.0.0 (0x00007f3ca22be000)
libcrypto.so.1.0.0 => /usr/lib/libcrypto.so.1.0.0 (0x00007f3ca1e47000)
libgssapi_krb5.so.2 => /usr/lib/libgssapi_krb5.so.2 (0x00007f3ca1bfa000)
libkrb5.so.3 => /usr/lib/libkrb5.so.3 (0x00007f3ca1916000)
libk5crypto.so.3 => /usr/lib/libk5crypto.so.3 (0x00007f3ca16e5000)
libcom_err.so.2 => /usr/lib/libcom_err.so.2 (0x00007f3ca14e0000)
libnssutil3.so => /usr/lib/libnssutil3.so (0x00007f3ca12b2000)
libplds4.so => /usr/lib/libplds4.so (0x00007f3ca10ae000)
libffi.so.6 => /usr/lib/libffi.so.6 (0x00007f3ca0ea4000)
libpcre.so.1 => /usr/lib/libpcre.so.1 (0x00007f3ca0c34000)
libexpat.so.1 => /usr/lib/libexpat.so.1 (0x00007f3ca0a09000)
libxcb-dri3.so.0 => /usr/lib/libxcb-dri3.so.0 (0x00007f3ca0806000)
libxcb-present.so.0 => /usr/lib/libxcb-present.so.0 (0x00007f3ca0603000)
libxcb-randr.so.0 => /usr/lib/libxcb-randr.so.0 (0x00007f3ca03f4000)
libxcb-xfixes.so.0 => /usr/lib/libxcb-xfixes.so.0 (0x00007f3ca01ec000)
libxcb-render.so.0 => /usr/lib/libxcb-render.so.0 (0x00007f3c9ffe2000)
libxcb-shape.so.0 => /usr/lib/libxcb-shape.so.0 (0x00007f3c9fddd000)
libxcb-sync.so.1 => /usr/lib/libxcb-sync.so.1 (0x00007f3c9fbd6000)
libxshmfence.so.1 => /usr/lib/libxshmfence.so.1 (0x00007f3c9f9d3000)
libglapi.so.0 => /usr/lib/libglapi.so.0 (0x00007f3c9f7a4000)
libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0x00007f3c9f5a1000)
libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00007f3c9f39b000)
libX11-xcb.so.1 => /usr/lib/libX11-xcb.so.1 (0x00007f3c9f198000)
libxcb-glx.so.0 => /usr/lib/libxcb-glx.so.0 (0x00007f3c9ef7e000)
libxcb-dri2.so.0 => /usr/lib/libxcb-dri2.so.0 (0x00007f3c9ed79000)
libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00007f3c9eb55000)
libXxf86vm.so.1 => /usr/lib/libXxf86vm.so.1 (0x00007f3c9e94f000)
libdrm.so.2 => /usr/lib/libdrm.so.2 (0x00007f3c9e740000)
libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0x00007f3c9e497000)
libEGL.so.1 => /usr/lib/libEGL.so.1 (0x00007f3c9e266000)
libxcb-shm.so.0 => /usr/lib/libxcb-shm.so.0 (0x00007f3c9e061000)
libXrender.so.1 => /usr/lib/libXrender.so.1 (0x00007f3c9de57000)
libgnutls.so.30 => /usr/lib/libgnutls.so.30 (0x00007f3c9db21000)
libavahi-common.so.3 => /usr/lib/libavahi-common.so.3 (0x00007f3c9d913000)
libavahi-client.so.3 => /usr/lib/libavahi-client.so.3 (0x00007f3c9d702000)
libcrypt.so.1 => /usr/lib/libcrypt.so.1 (0x00007f3c9d4ca000)
libdbus-1.so.3 => /usr/lib/libdbus-1.so.3 (0x00007f3c9d278000)
libgio-2.0.so.0 => /usr/lib/libgio-2.0.so.0 (0x00007f3c9cef2000)
libbz2.so.1.0 => /usr/lib/libbz2.so.1.0 (0x00007f3c9cce2000)
libkrb5support.so.0 => /usr/lib/libkrb5support.so.0 (0x00007f3c9cad4000)
libkeyutils.so.1 => /usr/lib/libkeyutils.so.1 (0x00007f3c9c8d0000)
libresolv.so.2 => /usr/lib/libresolv.so.2 (0x00007f3c9c6b8000)
libXau.so.6 => /usr/lib/libXau.so.6 (0x00007f3c9c4b4000)
libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007f3c9c2ad000)
libgbm.so.1 => /usr/lib/libgbm.so.1 (0x00007f3c9c09f000)
libwayland-client.so.0 => /usr/lib/libwayland-client.so.0 (0x00007f3c9be8f000)
libwayland-server.so.0 => /usr/lib/libwayland-server.so.0 (0x00007f3c9bc7d000)
libp11-kit.so.0 => /usr/lib/libp11-kit.so.0 (0x00007f3c9ba17000)
libtasn1.so.6 => /usr/lib/libtasn1.so.6 (0x00007f3c9b804000)
libnettle.so.6 => /usr/lib/libnettle.so.6 (0x00007f3c9b5cc000)
libhogweed.so.4 => /usr/lib/libhogweed.so.4 (0x00007f3c9b396000)
libgmp.so.10 => /usr/lib/libgmp.so.10 (0x00007f3c9b11e000)
libsystemd.so.0 => /usr/lib/libsystemd.so.0 (0x00007f3c9b098000)
libgmodule-2.0.so.0 => /usr/lib/libgmodule-2.0.so.0 (0x00007f3c9ae93000)
libcap.so.2 => /usr/lib/libcap.so.2 (0x00007f3c9ac8f000)
liblz4.so.1 => /usr/lib/liblz4.so.1 (0x00007f3c9aa7c000)
libgcrypt.so.20 => /usr/lib/libgcrypt.so.20 (0x00007f3c9a79a000)
libgpg-error.so.0 => /usr/lib/libgpg-error.so.0 (0x00007f3c9a586000)


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