FS#45771 - [hplip] No printer drivers are recognized by lpinfo -m / Printing is not functional
Attached to Project:
Arch Linux
Opened by Luis Henrique Mello (lmello) - Saturday, 25 July 2015, 14:11 GMT
Last edited by Andreas Radke (AndyRTR) - Tuesday, 10 November 2015, 15:10 GMT
Opened by Luis Henrique Mello (lmello) - Saturday, 25 July 2015, 14:11 GMT
Last edited by Andreas Radke (AndyRTR) - Tuesday, 10 November 2015, 15:10 GMT
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Details
Description:
Printing is not functional because no printer drivers are recognized. I don't think this has anything to do with cups, because I was able to print a document on July 17th, and the cups latest upgrade in the arch repositories were in June. After this system upgrade, I could not print anymore. I tried to remove my printer and add it again via the cups web interface, to no avail. [2015-07-21 06:01] [ALPM] transaction started [2015-07-21 06:02] [ALPM] upgraded libsystemd (221-2 -> 222-1) [2015-07-21 06:02] [ALPM] upgraded apache (2.4.12-4 -> 2.4.16-1) [2015-07-21 06:02] [ALPM] upgraded btrfs-progs (4.1.1-1 -> 4.1.2-1) [2015-07-21 06:02] [ALPM] upgraded llvm-libs (3.6.1-1 -> 3.6.2-1) [2015-07-21 06:02] [ALPM] upgraded clang (3.6.1-1 -> 3.6.2-1) [2015-07-21 06:02] [ALPM] upgraded gtk-update-icon-cache (3.16.5-1 -> 3.16.5-2) [2015-07-21 06:02] [ALPM] upgraded systemd (221-2 -> 222-1) [2015-07-21 06:02] [ALPM] upgraded gtk3 (3.16.5-1 -> 3.16.5-2) [2015-07-21 06:02] [ALPM] upgraded libinput (0.19.0-1 -> 0.20.0-1) [2015-07-21 06:02] [ALPM] upgraded clutter-gst (3.0.6-3 -> 3.0.8-1) [2015-07-21 06:02] [ALPM] upgraded clutter-gst2 (2.0.14-1 -> 2.0.16-1) [2015-07-21 06:02] [ALPM] upgraded elementary-icon-theme (3.2.1-1 -> 3.2.1-2) [2015-07-21 06:02] [ALPM] upgraded libssh (0.7.0-2 -> 0.7.1-1) [2015-07-21 06:02] [ALPM] upgraded libx264 (2:144.20150223-1 -> 2:148.20150717-1) [2015-07-21 06:02] [ALPM] upgraded ffmpeg (1:2.7.1-1 -> 1:2.7.1-3) [2015-07-21 06:02] [ALPM] upgraded file (5.23-2 -> 5.24-1) [2015-07-21 06:02] [ALPM] upgraded flashplugin (11.2.202.481-1 -> 11.2.202.491-1) [2015-07-21 06:02] [ALPM] upgraded git (2.4.5-1 -> 2.4.6-1) [2015-07-21 06:02] [ALPM] upgraded soundtouch (1.8.0-1 -> 1.9.0-1) [2015-07-21 06:02] [ALPM] upgraded libmm-glib (1.4.8-2 -> 1.4.10-2) [2015-07-21 06:02] [ALPM] upgraded libnm-glib (1.0.2-4 -> 1.0.4-1) [2015-07-21 06:02] [ALPM] upgraded webkit2gtk (2.8.3-1 -> 2.8.4-1) [2015-07-21 06:02] [ALPM] upgraded gnome-contacts (3.16.1-1 -> 3.16.2-1) [2015-07-21 06:02] [ALPM] upgraded gst-plugins-ugly (1.4.5-2 -> 1.4.5-3) [2015-07-21 06:02] [ALPM] upgraded gstreamer-vaapi (0.5.10-1 -> 0.6.0-1) [2015-07-21 06:02] [ALPM] upgraded gstreamer0.10-ugly (0.10.19-14 -> 0.10.19-15) [2015-07-21 06:02] [ALPM] upgraded gstreamer0.10-ugly-plugins (0.10.19-14 -> 0.10.19-15) [2015-07-21 06:02] [ALPM] upgraded handbrake (0.10.2-2 -> 0.10.2-3) [2015-07-21 06:02] [ALPM] upgraded imagemagick (6.9.1.4-1 -> 6.9.1.8-1) [2015-07-21 06:02] [ALPM] upgraded ipython (3.2.0-2 -> 3.2.1-1) [2015-07-21 06:03] [ALPM] upgraded jre7-openjdk-headless (7.u79_2.5.5-1 -> 7.u80_2.6.0-1) [2015-07-21 06:03] [ALPM] upgraded jre7-openjdk (7.u79_2.5.5-1 -> 7.u80_2.6.0-1) [2015-07-21 06:03] [ALPM] upgraded jdk7-openjdk (7.u79_2.5.5-1 -> 7.u80_2.6.0-1) [2015-07-21 06:03] [ALPM] upgraded libibus (1.5.10-1 -> 1.5.11-1) [2015-07-21 06:03] [ALPM] upgraded libwbclient (4.2.2-1 -> 4.2.3-1) [2015-07-21 06:03] [ALPM] upgraded linux (4.0.7-2 -> 4.1.2-2) Then I tried the command-line procedure: # lpinfo -v network https network socket network http network ipp network ipps direct usb://HP/PSC%201500%20series?serial=BR5CJ1R0TV0498&interface=1 network lpd direct hp:/usb/PSC_1500_series?serial=BR5CJ1R0TV0498 network smb direct hpfax But then running: # lpinfo -m Success No drivers are shown. Yet I do have installed: # pacman -Q cups libcups hplip ghostscript gsfonts gutenprint cups 2.0.3-1 libcups 2.0.3-1 hplip 3.15.6-1 ghostscript 9.16-1 gsfonts 20150122-1 gutenprint 5.2.10-1 And the cupsd is running: # systemctl status org.cups.cupsd.service ● org.cups.cupsd.service - CUPS Scheduler Loaded: loaded (/usr/lib/systemd/system/org.cups.cupsd.service; enabled; vendor preset: disabled) Active: active (running) since Fri 2015-07-24 13:02:58 BRT; 22h ago Docs: man:cupsd(8) Main PID: 22379 (cupsd) CGroup: /system.slice/org.cups.cupsd.service └─22379 /usr/bin/cupsd -l |
This task depends upon
Closed by Andreas Radke (AndyRTR)
Tuesday, 10 November 2015, 15:10 GMT
Reason for closing: Not a bug
Additional comments about closing: Solved - removed /etc/cups/* and gutenprint, reinstalled cups libcups hplip ghostscript and gsfonts, restarted cups daemon
Tuesday, 10 November 2015, 15:10 GMT
Reason for closing: Not a bug
Additional comments about closing: Solved - removed /etc/cups/* and gutenprint, reinstalled cups libcups hplip ghostscript and gsfonts, restarted cups daemon
# hp-setup -i
HP Linux Imaging and Printing System (ver. 3.15.6)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- ----------------------------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
2 par Parallel Port (LPT:)
Enter number 0...2 for connection type (q=quit, enter=usb*) ? 0
Using connection type: usb
Setting up device: hp:/usb/PSC_1500_series?serial=BR5CJ1R0TV0498
---------------------
| PRINT QUEUE SETUP |
---------------------
Please enter a name for this print queue (m=use model name:'PSC_1500'*, q=quit) ?m
Using queue name: PSC_1500
Locating PPD file... Please wait.
error: No PPD found for model psc_1500 using old algorithm.
error: Unable to find an appropriate PPD file.
http://www.openprinting.org/printer/HP/HP-PSC_1500
If still presend please use cups debug logs to get useful info.
http://ubuntuforums.org/showthread.php?t=1551816 - looks similar. Check your local cups setup and conf files.