FS#44538 - [gnome-control-center] Crashes when trying to add an Online Account

Attached to Project: Arch Linux
Opened by Hexcles Ma (bob.robot) - Friday, 10 April 2015, 23:37 GMT
Last edited by Jan de Groot (JGC) - Thursday, 31 August 2017, 13:40 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Jan de Groot (JGC)
Jan Alexander Steffens (heftig)
Architecture x86_64
Severity Medium
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 5
Private No

Details

Description:
When I try to add an Online Account (say Google), GNOME Control Center crashes and core dumps.

Additional info:
* package version(s)
gnome-shell 3.16.0-2
gnome-control-center 3.16.0-1
openssl 1.0.2.a-1

* config and/or log files etc.
(systemd-journal in reverse order)

```
Process 25643 (gnome-control-c) of user 1000 dumped core.
gnome-control-c[25643]: segfault at 7fa5d022bdc0 ip 00007fa5e26ec855 sp 00007ffffd898f18 error 7 in libcrypto.so.1.0.0[7fa5e2681000+24e000]
(gnome-control-center:25643): GLib-GObject-WARNING **: The property GtkWidget:margin-right is deprecated and shouldn't be used anymore. It will be removed in a future version.
(gnome-control-center:25643): GLib-GObject-WARNING **: The property GtkWidget:margin-left is deprecated and shouldn't be used anymore. It will be removed in a future version.
(gnome-control-center:25643): GLib-GObject-WARNING **: The property SoupSession:ssl-ca-file is deprecated and shouldn't be used anymore. It will be removed in a future version.
(gnome-control-center:25643): GLib-GObject-WARNING **: The property GtkAlignment:bottom-padding is deprecated and shouldn't be used anymore. It will be removed in a future version.
(gnome-control-center:25643): GLib-GObject-WARNING **: The property GtkCellRendererPixbuf:follow-state is deprecated and shouldn't be used anymore. It will be removed in a future version.
```

Steps to reproduce:
Open GNOME control center -> Online Accounts -> Add account
This task depends upon

Closed by  Jan de Groot (JGC)
Thursday, 31 August 2017, 13:40 GMT
Reason for closing:  No response
Comment by Nicolás Demarchi (gilgamezh) - Tuesday, 14 April 2015, 00:06 GMT
Same error here:

~  uname -a
Linux Trantor 3.19.3-3-ARCH #1 SMP PREEMPT Wed Apr 8 14:10:00 CEST 2015 x86_64 GNU/Linux
~  pacman -Qi openssl gnome-shell gnome-control-center | egrep "Name|Version"
Name : openssl
Version : 1.0.2.a-1
Name : gnome-shell
Version : 3.16.0-2
Name : gnome-control-center
Version : 3.16.0-1



```
abr 13 21:02:19 Trantor /usr/lib/gdm/gdm-x-session[851]: Activating service name='org.freedesktop.Telepathy.ConnectionManager.sofiasip'
abr 13 21:02:19 Trantor /usr/lib/gdm/gdm-x-session[851]: Activating service name='org.freedesktop.Telepathy.ConnectionManager.haze'
abr 13 21:02:19 Trantor /usr/lib/gdm/gdm-x-session[851]: Successfully activated service 'org.freedesktop.Telepathy.ConnectionManager.sofiasip'
abr 13 21:02:19 Trantor /usr/lib/gdm/gdm-x-session[851]: Successfully activated service 'org.freedesktop.Telepathy.ConnectionManager.haze'
abr 13 21:02:21 Trantor org.gnome.ControlCenter.SearchProvider[859]: (gnome-control-center:6293): GLib-GObject-WARNING **: The property GtkWidget:marg
in-left is deprecated and shouldn't be used anymore. It will be removed in a future version.
abr 13 21:02:21 Trantor org.gnome.ControlCenter.SearchProvider[859]: (gnome-control-center:6293): GLib-GObject-WARNING **: The property GtkWidget:marg
in-right is deprecated and shouldn't be used anymore. It will be removed in a future version.
abr 13 21:02:24 Trantor org.freedesktop.Telepathy.ConnectionManager.sofiasip[859]: tp-glib-Message: Exiting
abr 13 21:02:24 Trantor org.freedesktop.Telepathy.ConnectionManager.haze[859]: tp-glib-Message: Exiting
abr 13 21:02:32 Trantor spotify.desktop[2198]: 00:02:32.301 I [kindling.js:1743 ] >>>
abr 13 21:02:32 Trantor spotify.desktop[2198]: 00:02:32.470 I [kindling.js:1758 ] %s %s %s
abr 13 21:02:39 Trantor gnome-session[861]: Gjs-Message: JS LOG: Received error from DBus search provider org.gnome.Documents.desktop: Gio.IOErrorEnum
: Timeout was reached
abr 13 21:02:39 Trantor gnome-session[861]: Gjs-Message: JS LOG: Received error from DBus search provider org.gnome.Nautilus.desktop: Gio.IOErrorEnum:
Timeout was reached
abr 13 21:02:39 Trantor gnome-session[861]: Gjs-Message: JS LOG: Received error from DBus search provider org.gnome.Photos.desktop: Gio.IOErrorEnum: T
imeout was reached
abr 13 21:02:41 Trantor org.gnome.ControlCenter.SearchProvider[859]: Error loading module '/home/gilgamezh/.mozilla/plugins/npatgpc.so': /home/gilgame
zh/.mozilla/plugins/npatgpc.so: wrong ELF class: ELFCLASS32
abr 13 21:02:42 Trantor org.gnome.ControlCenter.SearchProvider[859]: Error scanning plugin /home/gilgamezh/.mozilla/plugins/npatgpc.so, /usr/lib/webki
t2gtk-4.0/WebKitPluginProcess returned 256 exit status
abr 13 21:02:42 Trantor kernel: gnome-control-c[6293]: segfault at 7faf7e362531 ip 00007faf89587855 sp 00007ffdbb83fbb8 error 7 in libcrypto.so.1.0.0[
7faf8951c000+24e000]
abr 13 21:02:43 Trantor systemd-coredump[6357]: Failed to get ACL: Operation not supported
abr 13 21:02:47 Trantor systemd-coredump[6357]: Process 6293 (gnome-control-c) of user 1000 dumped core.
```
Comment by Hexcles Ma (bob.robot) - Monday, 20 April 2015, 22:39 GMT
Still the same error after upgrading to 3.16.1-2
Comment by Jan de Groot (JGC) - Thursday, 28 May 2015, 13:04 GMT
Try removing the webex browser plugin from your ~/.mozilla/plugins directory.
Comment by Hexcles Ma (bob.robot) - Friday, 29 May 2015, 09:41 GMT
@JGC I don't have plugins in the directory, but it still crashes at libcrypto.so. I'm using all newest stable versions.

Are you not able to reproduce the problem? I can send you a core dump if you wish.
Comment by Jan Alexander Steffens (heftig) - Friday, 29 May 2015, 09:50 GMT
A backtrace would be more useful.
Comment by Hexcles Ma (bob.robot) - Saturday, 30 May 2015, 03:37 GMT
Hold on! I was replying from my cellphone without double check, and I just found there is a plugin installed which I forgot. After removing the plugin, it works.

It's not the same plugin as in Nicolas' comment, and I didn't see any log about the plugin. I tried installing some other plugins and it seems gsd will always crash with whatever plugin.

Is that a known issue / common problem?
Comment by Dr Sushanth Somayaji (rksomayaji) - Wednesday, 07 October 2015, 03:54 GMT
This still effects me. I dont have the folder ~/.mozilla/plugins but there are a few plugins in /usr/lib/mozilla/plugins folder. Should those be removed.
IcedTeaPlugin.so
libflashplayer.so
libgnome-shell-browser-plugin.so
libnpgoogletalk.so
libnpold.so
Comment by Jan de Groot (JGC) - Tuesday, 25 April 2017, 08:15 GMT
  • Field changed: Status (Assigned → Waiting on Response)
Is this still an issue?

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