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Tasklist

FS#44269 - [linux] 3.19.2-1 hangs Surface Pro 1

Attached to Project: Arch Linux
Opened by David López (David López) - Friday, 20 March 2015, 00:24 GMT
Last edited by Doug Newgard (Scimmia) - Friday, 06 October 2017, 12:50 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To Tobias Powalowski (tpowa)
Architecture All
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 1
Private No

Details

After updating linux from 3.18.6-1 to 3.19.2-1 my Surface Pro 1 hangs when I start the web browser (tested with firefox and chromium), or when I suspend it with 'systemctl suspend'. No error messages, the tablet hangs and I have to shutdown pressing the power button for several seconds. I've also noticed other random hangs, for example launching onboard, or writing in gnome-terminal or an email with thunderbird.

I'm almost sure that this problem is related with the wifi card (Marvell USB8797), I've tested to disable it with 'rmmod xhci_pci' and the hangs have disappeared. This card has never worked well, see this bug

https://bugzilla.kernel.org/show_bug.cgi?id=69661

However, this is a new bug, and downgrading to 3.18.6-1 solves it.

I include the journal of a hang. I power on at 00:19, open firefox (then the Surface hangs), press the power button until it poweroff, and then restarted 5 minutes later.

http://pastebin.com/5sidB3yT

I'm not sure if this information could be of interest.
This task depends upon

Closed by  Doug Newgard (Scimmia)
Friday, 06 October 2017, 12:50 GMT
Reason for closing:  Fixed
Comment by Adam Goldsmith (ad1217) - Friday, 20 March 2015, 06:25 GMT
Mine seems to hang a bit earlier (even before I log in if I wait long enough), possibly because I have some things that use it before I start anything manually. Here is my log, with the crash at the end: http://pastebin.com/y1CiN9TM.

Possibly/probably related: http://www.reddit.com/r/SurfaceLinux/comments/2vq768/surface_pro_2_ubuntu_14041_319_kernel_help_needed/.
Comment by Britt Anderson (brittAnderson) - Saturday, 21 March 2015, 18:38 GMT
Confirm same issue. Happy to provide any necessary details or test solutions.
Comment by David López (David López) - Tuesday, 07 April 2015, 12:22 GMT
Unfortunately the problem remains in [linux] 3.19.3-1
Comment by David López (David López) - Tuesday, 05 May 2015, 07:50 GMT
I've updated to linux 4.0.1 to test if the problem has been solved, but unfortunately in linux 4.0.1-1 my wifi card is not able to connect to the net: https://bugs.archlinux.org/task/44821

I'm not sure if both problems are related
Comment by mattia (nTia89) - Monday, 02 October 2017, 18:02 GMT
is this issue still valid?
Comment by David López (David López) - Tuesday, 03 October 2017, 06:36 GMT
I'm afraid I can't test if the error still persist, I don't have my Surface Pro 1 anymore
Comment by Doug Newgard (Scimmia) - Friday, 06 October 2017, 02:47 GMT
ad1217 or brittAnderson still around to confirm?
Comment by Britt Anderson (brittAnderson) - Friday, 06 October 2017, 12:40 GMT
I can't remember when, but I eventually updated everything and tried again and all worked fine. Booted, ran, accessed wi-fi just fine. Currently, the machine boots with a 4.10 kernel and all works very well. If there is specific feedback you need beyond this let me know. However, I am now using a -buntu based distribution so as to easily take advantage of the ppa:hvr for ghc and cabal related packages.

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