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Tasklist

FS#34930 - ata3: hard resetting link

Attached to Project: Arch Linux
Opened by Bartosz Bartczak (batot) - Wednesday, 24 April 2013, 12:47 GMT
Last edited by Gerardo Exequiel Pozzi (djgera) - Monday, 06 May 2013, 18:47 GMT
Task Type Bug Report
Category Kernel
Status Closed
Assigned To No-one
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:


Additional info:
* package version(s)
* config and/or log files etc.


Steps to reproduce:
All kernel 3.7.x and 3.8.x and disk 1GB.
I don't know. ;)

I'm was reported in http://bugs.archlinux.org/task/34014 but task is closed, but the problem remained.

#smartctl -a /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.8.8-1-ARCH] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Caviar Black
Device Model: WDC WD1002FAEX-00Z3A0
Serial Number: WD-WCATRA270732
LU WWN Device Id: 5 0014ee 25ca5809a
Firmware Version: 05.01D05
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Wed Apr 24 14:22:51 2013 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 243) Self-test routine in progress...
30% of test remaining.
Total time to complete Offline
data collection: (17760) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 205) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3037) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 253 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 174 174 021 Pre-fail Always - 4266
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 16
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1951
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 14
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 10
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 5
194 Temperature_Celsius 0x0022 113 107 000 Old_age Always - 34
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 1
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 1951 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


But kernel still scream.
Apr 24 13:50:48 mail2 kernel: [ 353.831008] usb 2-1: USB disconnect, device number 2
Apr 24 13:50:49 mail2 kernel: [ 355.173920] usb 2-1: new low-speed USB device number 3 using xhci_hcd
Apr 24 13:50:49 mail2 kernel: [ 355.218465] usb 2-1: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
Apr 24 13:50:49 mail2 kernel: [ 355.231603] input: SIGMACHIP Usb Mouse as /devices/pci0000:00/0000:00:07.0/0000:02:00.0/usb2/2-1/2-1:1.0/input/input12
Apr 24 13:50:49 mail2 kernel: [ 355.231887] hid-generic 0003:1C4F:0003.0002: input,hidraw0: USB HID v1.10 Mouse [SIGMACHIP Usb Mouse] on usb-0000:02:00.0-1/input0
Apr 24 13:55:44 mail2 kernel: [ 648.521459] ata3: hard resetting link
Apr 24 13:55:44 mail2 kernel: [ 649.005879] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Apr 24 13:55:44 mail2 kernel: [ 649.010519] ata3.00: configured for UDMA/133
Apr 24 13:55:44 mail2 kernel: [ 649.010647] ata3: EH complete
Apr 24 14:07:41 mail2 kernel: [ 1363.692233] ata3: hard resetting link
Apr 24 14:07:42 mail2 kernel: [ 1364.174153] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Apr 24 14:07:42 mail2 kernel: [ 1364.178497] ata3.00: configured for UDMA/133
Apr 24 14:07:42 mail2 kernel: [ 1364.178544] ata3: EH complete
Apr 24 14:08:12 mail2 kernel: [ 1393.628753] ata3: hard resetting link
Apr 24 14:08:12 mail2 kernel: [ 1394.111907] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Apr 24 14:08:12 mail2 kernel: [ 1394.115661] ata3.00: configured for UDMA/133
Apr 24 14:08:12 mail2 kernel: [ 1394.115784] ata3: EH complete
Apr 24 14:08:34 mail2 kernel: [ 1416.036563] ata3: hard resetting link
Apr 24 14:08:35 mail2 kernel: [ 1416.943783] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Apr 24 14:08:35 mail2 kernel: [ 1416.948364] ata3.00: configured for UDMA/133
Apr 24 14:08:35 mail2 kernel: [ 1416.948407] ata3: EH complete
Apr 24 14:09:17 mail2 kernel: [ 1458.676672] ata3: limiting SATA link speed to 3.0 Gbps
Apr 24 14:09:18 mail2 kernel: [ 1458.992995] ata3: hard resetting link
Apr 24 14:09:18 mail2 kernel: [ 1459.741917] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
Apr 24 14:09:18 mail2 kernel: [ 1459.745751] ata3.00: configured for UDMA/133
Apr 24 14:09:18 mail2 kernel: [ 1459.745943] ata3: EH complete

Any idea?
This task depends upon

Closed by  Gerardo Exequiel Pozzi (djgera)
Monday, 06 May 2013, 18:47 GMT
Reason for closing:  No response
Additional comments about closing:  Hardware issue. Use forums to better support.
Comment by Gerardo Exequiel Pozzi (djgera) - Wednesday, 24 April 2013, 14:46 GMT
Replace the SATA cable with a good one (UDMA_CRC_Error_Count), if still fails, test with another power supply.

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