FS#33240 - [ubuntuone-client] 4.0.0-3 refuses to connect
Attached to Project:
Community Packages
Opened by David López (David López) - Sunday, 30 December 2012, 02:21 GMT
Last edited by Balló György (City-busz) - Wednesday, 23 January 2013, 12:48 GMT
Opened by David López (David López) - Sunday, 30 December 2012, 02:21 GMT
Last edited by Balló György (City-busz) - Wednesday, 23 January 2013, 12:48 GMT
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Details
I use 64bits arch with ubuntuone up to date
(ubuntu-sso-client 4.0.0-2, ubuntuone-client 4.0.0-3,
ubuntuone-control-panel 4.0.0-1 installed from arch's repo).
ubuntuone suddenly refuses to sync. First it was stuck doing
the local rescan, u1sdtool -s returned
State: LOCAL_RESCAN connection: With User With Network description: doing local rescan is_connected: False is_error: False is_online: False queues: WORKING I reinstalled packages, refreshed shares and volumes... Not sure why but now it passes the local rescan, however it always stucks at server rescan. Now u1sdtool -s shows State: SERVER_RESCAN connection: With User With Network description: doing server rescan is_connected: True is_error: False is_online: False queues: WORKING and ubuntuone-control-panel shows an IPCError (no further explanation). The packages I've updated since my last sucessful ubuntuone sync were [2012-12-28 10:52] upgraded cups-filters (1.0.25-1 -> 1.0.26-1) [2012-12-28 10:52] upgraded git (1.8.0.2-1 -> 1.8.0.3-1) [2012-12-28 10:52] upgraded grml-zsh-config (0.7.1-3 -> 0.7.3-1) [2012-12-28 10:52] upgraded nspr (4.9.3-1 -> 4.9.4-1) [2012-12-28 10:52] upgraded nss (3.14-1 -> 3.14.1-1) [2012-12-28 10:52] upgraded tcl (8.6.0-2 -> 8.6.0-3) [2012-12-28 10:52] upgraded transmission-cli (2.73-2 -> 2.75-1) [2012-12-28 10:52] upgraded transmission-gtk (2.73-2 -> 2.75-1) [2012-12-28 23:40] upgraded linux-api-headers (3.6.3-1 -> 3.7.1-1) [2012-12-28 23:40] upgraded glibc (2.16.0-5 -> 2.17-1) [2012-12-28 23:40] upgraded binutils (2.23.1-1 -> 2.23.1-2) [2012-12-28 23:40] upgraded cloog (0.17.0-2 -> 0.18.0-1) [2012-12-28 23:40] upgraded gcc-libs (4.7.2-2 -> 4.7.2-3) [2012-12-28 23:40] upgraded gcc (4.7.2-2 -> 4.7.2-3) [2012-12-28 23:40] upgraded gcc-fortran (4.7.2-2 -> 4.7.2-3) [2012-12-28 23:40] upgraded lib32-glibc (2.16.0-5 -> 2.17-1) [2012-12-28 23:40] upgraded lib32-gcc-libs (4.7.2-2 -> 4.7.2-3) [2012-12-28 23:40] upgraded valgrind (3.8.1-1 -> 3.8.1-2) Not sure if it's important, I use ubuntuone as root (with im_ok_with_being_root_pretty_please_let_me_be_root.default = True in syncdaemon.conf). I've been using ubuntuone since August without problem, this is the first issue I can remember. PD: a different user had experimented similar issues: https://bbs.archlinux.org/viewtopic.php?pid=1211624#p1211624 |
This task depends upon
Closed by Balló György (City-busz)
Wednesday, 23 January 2013, 12:48 GMT
Reason for closing: Fixed
Additional comments about closing: in ubuntuone-client 4.0.0-4
Wednesday, 23 January 2013, 12:48 GMT
Reason for closing: Fixed
Additional comments about closing: in ubuntuone-client 4.0.0-4
u1sdtool -c
ERROR:root:Could not find any typelib for Unity
u1sdtool -s
ERROR:root:Could not find any typelib for Unity
State: QUEUE_MANAGER
connection: With User With Network
description: processing the commands pool
is_connected: True
is_error: False
is_online: True
queues: IDLE
ubuntuone-control-panel-qt ==> IPCError
~/.cache/ubuntuone/log/controlpanel.log
~/.cache/ubuntuone/log/syncdaemon.log
~/.cache/ubuntuone/log/syncdaemon-exceptions.log
Note that these files may contain sensitive information about your system (disk volume IDs; path of the shared folders).
syncdaemon.log (8.6 KiB)
syncdaemon-exceptions.log (1.7 KiB)
https://bugs.launchpad.net/ubuntuone-client/+bug/1093111
I suggest to follow the upstream bug report, and try the following things:
1. Try to downgrade the 'nspr' package from 4.9.4-1 to 4.9.3-1.
If it doesn't help, then:
2. Try to reset Ubuntu One as described here:
https://one.ubuntu.com/help/faq/how-do-i-completely-remove-and-reinstall-ubuntu-one/
The only solution I've found is downgrading ALL the packages I've updated and reinstalling Ubuntu One, tested 2 times and it seems to work. Then I slowly updated packges: I didn't notice anything strange when update cups-filters, git, grml-zsh-config, tcl, transmission-cli, transmission-gtk, but when I update gcc (and several related packages: linux-api-headers, gcc-libs, glibc, gcc-fortran, valgrind) problems appear. Am I wrong or is it possible that nspr in not the only 'conflictive' package?
I suggest people with this issue to check which packages have recently updated and downgrade them. Please share the list of updated packages to compare with mine. I found the packages in /etc/log/pacman.log, and older versions in /var/cache/pacman/pkg. Wish this helps.
[2012-12-28 09:03] upgraded cups-filters (1.0.25-1 -> 1.0.26-1)
[2012-12-28 09:03] upgraded nspr (4.9.3-1 -> 4.9.4-1)
[2012-12-28 09:03] upgraded tcl (8.6.0-1 -> 8.6.0-3)
[2012-12-28 19:23] upgraded linux-api-headers (3.6.3-1 -> 3.7.1-1)
[2012-12-28 19:23] upgraded glibc (2.16.0-5 -> 2.17-1)
[2012-12-28 19:23] upgraded binutils (2.23.1-1 -> 2.23.1-2)
[2012-12-28 19:23] upgraded cloog (0.17.0-2 -> 0.18.0-1)
[2012-12-28 19:23] upgraded gcc-libs (4.7.2-2 -> 4.7.2-3)
[2012-12-28 19:23] upgraded gcc (4.7.2-2 -> 4.7.2-3)
[2012-12-28 19:23] upgraded nss (3.14-1 -> 3.14.1-1)
Not a great advance, but I suppose it's safe to update everything but those 10 packages. I will test it.
nspr
nss
linux-api-headers
glibc
binutils
gcc-libs
gcc
and then completely removed all Ubuntu One configurations and reinstalled ubuntuone-client and ubuntuone-control-panel. Now syncing works as usual.
But as you can imagine, I am not really happy with this kind of solution.
May we expect an upgrade of the Ubuntu One client in which the problem will be fixed? György, did you contact the Ubuntu One developers at Canonical?
linux-api-headers
glibc
binutils
gcc-libs
gcc
PD: upstream bug in lanchpad is marked low priority and triaged :(