Please read this before reporting a bug:
https://wiki.archlinux.org/title/Bug_reporting_guidelines
Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.
REPEAT: Do NOT report bugs for outdated packages!
https://wiki.archlinux.org/title/Bug_reporting_guidelines
Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.
REPEAT: Do NOT report bugs for outdated packages!
FS#31711 - usb 3.0 hard drive doesn't work
Attached to Project:
Arch Linux
Opened by Siyuan Wang (wangsiyuan) - Friday, 28 September 2012, 02:09 GMT
Last edited by Gaetan Bisson (vesath) - Wednesday, 03 October 2012, 14:40 GMT
Opened by Siyuan Wang (wangsiyuan) - Friday, 28 September 2012, 02:09 GMT
Last edited by Gaetan Bisson (vesath) - Wednesday, 03 October 2012, 14:40 GMT
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DetailsDescription:
i have a usb 3.0 hard drive and a laptop with usb 3.0 port. when the hard drive is connected to the usb 3.0 port, the drive could not be found. the dmesg output is listed below. additinal info: 1) the usb 3.0 hard drive can be found when connected to usb 2.0 port. 2) the usb 2.0 hard drive can be found when connected to usb 3.0 port. 3) mouse works when connected to the usb 3.0 port. dmesg out put when usb 3.0 hard drive is conneted to usb 3.0 port: [ 646.077385] usb 2-2: new SuperSpeed USB device number 2 using xhci_hcd [ 646.171319] usbcore: registered new interface driver uas [ 646.175313] Initializing USB Mass Storage driver... [ 646.175501] scsi4 : usb-storage 2-2:1.0 [ 646.175665] usbcore: registered new interface driver usb-storage [ 646.175667] USB Mass Storage support registered. [ 657.149403] scsi 4:0:0:0: Direct-Access WD My Passport 0730 1016 PQ: 0 ANSI: 6 [ 657.149974] sd 4:0:0:0: [sdb] 976707584 512-byte logical blocks: (500 GB/465 GiB) [ 657.150223] sd 4:0:0:0: [sdb] Write Protect is off [ 657.150232] sd 4:0:0:0: [sdb] Mode Sense: 47 00 10 08 [ 657.150456] sd 4:0:0:0: [sdb] No Caching mode page present [ 657.150462] sd 4:0:0:0: [sdb] Assuming drive cache: write through [ 657.151436] sd 4:0:0:0: [sdb] No Caching mode page present [ 657.151440] sd 4:0:0:0: [sdb] Assuming drive cache: write through [ 657.159907] sdb: sdb1 [ 657.160852] sd 4:0:0:0: [sdb] No Caching mode page present [ 657.160858] sd 4:0:0:0: [sdb] Assuming drive cache: write through [ 657.160861] sd 4:0:0:0: [sdb] Attached SCSI disk [ 657.268875] usb 2-2: Device not responding to set address. [ 657.471456] usb 2-2: Device not responding to set address. [ 657.674211] usb 2-2: device not accepting address 2, error -71 [ 657.780745] usb 2-2: Device not responding to set address. [ 657.983519] usb 2-2: Device not responding to set address. [ 658.186214] usb 2-2: device not accepting address 2, error -71 [ 658.292717] usb 2-2: Device not responding to set address. [ 658.495537] usb 2-2: Device not responding to set address. [ 658.698277] usb 2-2: device not accepting address 2, error -71 [ 658.804774] usb 2-2: Device not responding to set address. [ 659.007557] usb 2-2: Device not responding to set address. [ 659.210298] usb 2-2: device not accepting address 2, error -71 [ 659.210366] usb 2-2: USB disconnect, device number 2 [ 659.213797] sd 4:0:0:0: [sdb] Unhandled error code [ 659.213804] sd 4:0:0:0: [sdb] [ 659.213808] Result: hostbyte=0x01 driverbyte=0x00 [ 659.213812] sd 4:0:0:0: [sdb] CDB: [ 659.213814] cdb[0]=0x28: 28 00 00 00 00 00 00 00 08 00 [ 659.213826] end_request: I/O error, dev sdb, sector 0 [ 659.213830] Buffer I/O error on device sdb, logical block 0 [ 659.214647] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8800b375fe40 [ 659.214656] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8800b375fe00 [ 659.320085] usb 2-2: Device not responding to set address. [ 659.522884] usb 2-2: Device not responding to set address. [ 659.725646] usb 2-2: device not accepting address 3, error -71 [ 659.832077] usb 2-2: Device not responding to set address. [ 660.034905] usb 2-2: Device not responding to set address. [ 660.237663] usb 2-2: device not accepting address 4, error -71 [ 660.344135] usb 2-2: Device not responding to set address. [ 660.546938] usb 2-2: Device not responding to set address. [ 660.749642] usb 2-2: device not accepting address 5, error -71 [ 660.856129] usb 2-2: Device not responding to set address. [ 661.058946] usb 2-2: Device not responding to set address. [ 661.261701] usb 2-2: device not accepting address 6, error -71 [ 661.261722] hub 2-0:1.0: unable to enumerate USB device on port 2 Steps to reproduce: |
This task depends upon
USB XHCI DRIVER
M: Sarah Sharp <sarah.a.sharp@linux.intel.com>
L: linux-usb@vger.kernel.org
(Thanks Gerardo.)