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Tasklist

FS#30970 - [cups] HTTP Administration "Add Printer Error" (Internal Server Error)

Attached to Project: Arch Linux
Opened by Simon Vetter (powerswitch) - Wednesday, 01 August 2012, 21:40 GMT
Last edited by Andreas Radke (AndyRTR) - Saturday, 04 August 2012, 08:51 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Andreas Radke (AndyRTR)
Architecture x86_64
Severity Medium
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:
I installed the new cups and libcups packages, and now I'm not able to add my printer with the HTTP administration page.

Additional info:
* cups 1.6.1-1
* libcups 1.6.1-1
* rc.d list:
[STARTED][AUTO] avahi-daemon
[STARTED][ ] avahi-dnsconfd
[STARTED][AUTO] cupsd

* /var/log/cups/error_log:
E [01/Aug/2012:23:22:59 +0200] [CGI] CUPS-Get-Devices request failed with status 502: Internal Server Error

Steps to reproduce:
* install newest cups and libcups packages (using their config files)
* open browser with: localhost:631
* Click "Administration"
* Click "Add printer"
This task depends upon

Closed by  Andreas Radke (AndyRTR)
Saturday, 04 August 2012, 08:51 GMT
Reason for closing:  Not a bug
Comment by Simon Vetter (powerswitch) - Wednesday, 01 August 2012, 21:49 GMT
Sorry, the [cups] in the Title got lost… :(
Comment by Andreas Radke (AndyRTR) - Friday, 03 August 2012, 18:33 GMT
Sounds like a setup issue. Please describe your local printer setup. And make sure cupsd -t won't report a broken config.
Comment by Simon Vetter (powerswitch) - Friday, 03 August 2012, 18:45 GMT
cupsd -t: /etc/cups/cupsd.conf is OK
The problem occurs on the computer with the printer (Canon PIXMA iP4200) connected via USB as well as on my laptop without any printer connected.
I renamed my original cups config files and installed the untouched config - same result.
   cups.conf (4.5 KiB)
Comment by Andreas Radke (AndyRTR) - Friday, 03 August 2012, 19:09 GMT
You have BrowseProtocols set to cups. That doesn't exist anymore.


# Show shared printers on the local network.
Browsing On
BrowseLocalProtocols dnssd

Try that.
Comment by Simon Vetter (powerswitch) - Friday, 03 August 2012, 19:43 GMT
Thanks, now it seems to work properly.
Maybe there were some caching issues.
Sorry for the inconvenience

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