Please read this before reporting a bug:
https://wiki.archlinux.org/title/Bug_reporting_guidelines
Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.
REPEAT: Do NOT report bugs for outdated packages!
https://wiki.archlinux.org/title/Bug_reporting_guidelines
Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.
REPEAT: Do NOT report bugs for outdated packages!
FS#30518 - {archweb} Add a support landing page
Attached to Project:
Arch Linux
Opened by Karol Babioch (johnpatcher) - Tuesday, 03 July 2012, 10:19 GMT
Last edited by Dan McGee (toofishes) - Monday, 01 September 2014, 20:44 GMT
Opened by Karol Babioch (johnpatcher) - Tuesday, 03 July 2012, 10:19 GMT
Last edited by Dan McGee (toofishes) - Monday, 01 September 2014, 20:44 GMT
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DetailsDescription:
As proposed here (https://mailman.archlinux.org/pipermail/arch-general/2012-July/027803.html) it would be nice to have a support landing page. Right now we have all the great means of helping other people out, but have no overview of what this means are on a single and clear page. My suggestion would be something like "https://www.archlinux.org/support/". On this page all the different ways to get help from the Arch community would be summarized. This would include the forums, the mailing lists, the wiki, the IRC channels and maybe a link to the bug tracker with all known issues or something like that. For the purpose of inspiration you could take a look at * https://fedoraproject.org/en/get-help * http://www.debian.org/support * http://www.ubuntu.com/support |
This task depends upon
Closed by Dan McGee (toofishes)
Monday, 01 September 2014, 20:44 GMT
Reason for closing: Won't implement
Additional comments about closing: No response, and likely belongs on the wiki so the community can more easily edit it.
Monday, 01 September 2014, 20:44 GMT
Reason for closing: Won't implement
Additional comments about closing: No response, and likely belongs on the wiki so the community can more easily edit it.
Support
[toc]
News (dynamic)
(display first 2 news as they are always helpful and solve a lot of issues)
Wiki
(link to wiki)
Forums
(link to forums and forum rules)
Mailing lists
(link to mailman and lists)
IRC
(link to IRC channels)
Bugs
(link to bugtracker)
Let me know what you think.
PS: I think the donate renaming is already fixed in HEAD master
Please find attached the patch for the new support page
I don't know if we should put a Support link on the top right links, comments?
Why did you use different layout and styling from every other page? The outermost box enclosing everything should look more like the download page; we also don't use <h1/> elements anywhere else. This should be an <h2/> and nested within the class="box" element.
Why are we repeating the news items here, but showing even less than the homepage? I'd much prefer a "10 most recent news items in full" link or something to a page that doesn't currently exist, but would be more like the RSS feed.
Clicking "Wiki" in the TOC was unexpected- I thought I would go straight there, not have to jump around the page. Also unexpected was the headers themselves being links to the resource described, since I already got deceived by a link.
s/bts/bugs/
If BUG needs to be emphasized (which I don't think it does), please use markup instead of all caps.
Most CSS ids tend to be hyphen-delimited, not underscore_delimited in the current code.
Your div ids and h2 ids are sharing the same indentifiers; that is invalid.
We are "Arch Linux", not "Archlinux".
I've attached an updated patch that fixes a lot of the above, but we could still use some editing and work to ensure we aren't just duplicating content available elsewhere.