FS#30306 - cups 1.5.3-5 printing regression with Brother HL-3070CW

Attached to Project: Arch Linux
Opened by Jonathan Hudson (stronnag) - Friday, 15 June 2012, 17:16 GMT
Last edited by Andreas Radke (AndyRTR) - Sunday, 22 July 2012, 14:30 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Andreas Radke (AndyRTR)
Architecture All
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:cups 1.5.3-5 printing regression with Brother HL-3070CW


Additional info:
* extra/cups 1.5.3-5 /cups-filters 1.0.18-2 extra/libcups 1.5.3-5
* Brother HL-3070CW BR-Script3 /usr/share/foomatic/db/source/PPD/Brother/BR3070_2_GPL.ppd.gz


Steps to reproduce:

Print a file (such as the attached). There are two options, either most of the text in the calendar part is missing (lp 2012-08.ps), or the image is "1980 dot matrix" resolution and general ugliness (including fuzzy text) (lp -oraw 2012-08.ps).

The printer used to print beautifully prior to the recent cups 1.5.3 debacle (judging by the number of recent reports against cups).
   2012-08.ps.xz (0.99 MiB)
This task depends upon

Closed by  Andreas Radke (AndyRTR)
Sunday, 22 July 2012, 14:30 GMT
Reason for closing:  Fixed
Comment by Andreas Radke (AndyRTR) - Friday, 15 June 2012, 18:23 GMT
debacle is the proper word for such a report. you should provide more information to investigate what went wrong.
Comment by Jonathan Hudson (stronnag) - Friday, 15 June 2012, 18:38 GMT
I apologise if the wording offends. I'd be delighted to provide more information if you tell me how. I suppose I could photograph the rather poor output if that would help. I cannot find anything in the log files that shows any problem. I just know that until very recently cups worked very well and now it does not, almost every print out involving graphics and text fails -- text is missing). A Google search points to multiple reports of problems in recent cups (e.g. #30021, #30081). This report is a direct response to the advice in the final comment of #30081.

Please let me know how I can help resolve this.

Comment by Andreas Radke (AndyRTR) - Friday, 15 June 2012, 18:44 GMT
Have you removed and reconfigured the printer? What are the capabilities of it(PCL?) INcreasing debug log level might give some help too.
Any chance a generic driver is working better? Or maybe gutenprint.

The major change we made is now to use the pdf printing work flow introduced by cups-filter. Make also sure you have required
optional dependencies installed. Any better recommended ppd at linuxprinting.org?
Comment by Jonathan Hudson (stronnag) - Friday, 15 June 2012, 19:49 GMT
I have reinstalled (at least twice:) extra/cups 1.5.3-5 /cups-filters 1.0.18-2 extra/libcups 1.5.3-5, plus the foomatic stuff. PCL (pxlcolor)results in text but ugly images, all the gutenprint options offer no colour.

I believe I have all the dependencies. The PPDs agree with latest at linuxprinting.org. Generic PS gives a blank page. Running
"foomatic-rip --debug -p /etc/cups/ppd/colour.ppd > /tmp/x.x 2> /tmp/foomatic-br3.log < 2012-08.ps"
reveals no errors. Baffled, older cups printed these DSC conformant file perfectly.

   foomatic-br3.log (1.9 KiB)
Comment by Andreas Radke (AndyRTR) - Saturday, 16 June 2012, 08:10 GMT
I can have no idea what could be broken here. If you can't find further information about your issue with this printer in google
please get in contact with upstream devs (mainly printer guru Till Kampeter or cups mailing list).

Let me know if we are doing something wrong in our packages. Lately we introduced the full pdf printing workflow via cups-filters.
Comment by Jonathan Hudson (stronnag) - Saturday, 16 June 2012, 16:08 GMT
Thanks for looking at it. There appear to be no errors with cups debug2. Next time it annoys me, I'll full up with upstream.
Comment by Andreas Radke (AndyRTR) - Sunday, 22 July 2012, 12:13 GMT
status with cups-filters 1.0.20 in testing and maybe cups 1.6 (a PKGBUILD is in trunk) ?
Comment by Jonathan Hudson (stronnag) - Sunday, 22 July 2012, 12:21 GMT
Andreas,

Thanks for the reminder. Since the last cups-filter update (1.0.19-1), I was delighted that a PDF of the format that failed previously printed perfectly (as does the example attached earlier to this bug report).

-jonathan

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