FS#26614 - [linux] Dell XPS 17 702X System Hangs Without Information
Attached to Project:
Arch Linux
Opened by James Kay (Twey) - Tuesday, 25 October 2011, 15:31 GMT
Last edited by Roman Kyrylych (Romashka) - Tuesday, 27 December 2011, 16:05 GMT
Opened by James Kay (Twey) - Tuesday, 25 October 2011, 15:31 GMT
Last edited by Roman Kyrylych (Romashka) - Tuesday, 27 December 2011, 16:05 GMT
|
Details
Description:
The system occasionally (approx. once or twice an hour) completely locks up randomly, without caps-lock lights or responding to SysRq (which is enabled). Sounds being played loop, graphics output freezes & does not change, & input devices have no effect. I did not see any unusual activity in iotop, though due to the unpredictable behaviour of the bug, this would be difficult to capture effectively. Additional info: * package version(s) linux 3.0.7-1 xf86-video-intel 2.16.0-1 * config and/or log files etc. to attach Steps to reproduce: - Boot - Use system - Wait |
This task depends upon
Closed by Roman Kyrylych (Romashka)
Tuesday, 27 December 2011, 16:05 GMT
Reason for closing: Fixed
Additional comments about closing: works in 3.1.5
Tuesday, 27 December 2011, 16:05 GMT
Reason for closing: Fixed
Additional comments about closing: works in 3.1.5
This bug appeared a few (perhaps three?) days ago, & another person (EdwardIII) appears to have started encountering the same problem at around the same time.
A Windows installation on the same system does not appear to evince the problem.
Linux algiz 3.0-ARCH #1 SMP PREEMPT Wed Oct 19 10:27:51 CEST 2011 x86_64 Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz GenuineIntel GNU/Linux
lspci:
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation 2nd Generation Core Processor Family PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
00:16.0 Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB Controller: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 1 (rev b5)
00:1c.1 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 2 (rev b5)
00:1c.3 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 4 (rev b5)
00:1c.4 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 5 (rev b5)
00:1c.5 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 6 (rev b5)
00:1d.0 USB Controller: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation HM67 Express Chipset Family LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 6 Series Chipset Family 6 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 6 Series Chipset Family SMBus Controller (rev 05)
01:00.0 VGA compatible controller: nVidia Corporation Device 0dcd (rev a1)
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6230 (rev 34)
04:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)
0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)
lsmod:
Module Size Used by
ipv6 290983 22
ext2 64314 1
snd_hda_codec_hdmi 22092 1
snd_hda_codec_realtek 294320 1
arc4 1410 2
uvcvideo 64963 0
videodev 78006 1 uvcvideo
snd_hda_intel 22122 0
snd_hda_codec 77927 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel
joydev 9895 0
iwlagn 236787 0
mac80211 215908 1 iwlagn
media 10437 2 uvcvideo,videodev
snd_hwdep 6325 1 snd_hda_codec
snd_pcm 73952 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_timer 19416 1 snd_pcm
snd 57818 7 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer
soundcore 6146 1 snd
dell_wmi 1517 0
sparse_keymap 3088 1 dell_wmi
i915 707339 2
drm_kms_helper 25409 1 i915
drm 183380 3 i915,drm_kms_helper
dell_laptop 7947 0
i2c_algo_bit 5199 1 i915
intel_agp 10904 1 i915
ecryptfs 90505 0
intel_gtt 14423 3 i915,intel_agp
serio_raw 4294 0
r8169 42643 0
btusb 11577 0
cfg80211 160772 2 iwlagn,mac80211
bluetooth 139297 1 btusb
wmi 8347 1 dell_wmi
snd_page_alloc 7121 2 snd_hda_intel,snd_pcm
v4l2_compat_ioctl32 8292 1 videodev
rfkill 15402 3 dell_laptop,cfg80211,bluetooth
mei 31313 0
processor 24256 0
thermal 7863 0
button 4470 1 i915
ac 2376 0
video 11228 1 i915
battery 6317 0
i2c_i801 8187 0
psmouse 55192 0
evdev 9530 9
acpi_call 4058 0
i2c_core 20133 6 videodev,i915,drm_kms_helper,drm,i2c_algo_bit,i2c_i801
iTCO_wdt 12717 0
mii 3995 1 r8169
iTCO_vendor_support 1929 1 iTCO_wdt
dcdbas 5488 1 dell_laptop
ext4 370462 2
mbcache 5817 2 ext2,ext4
jbd2 71074 1 ext4
crc16 1297 2 bluetooth,ext4
aesni_intel 47826 34
cryptd 8213 9 aesni_intel
aes_x86_64 7476 1 aesni_intel
aes_generic 26106 2 aesni_intel,aes_x86_64
xts 2493 8
gf128mul 5890 1 xts
dm_crypt 15945 1
dm_mod 67038 12 dm_crypt
sr_mod 14951 0
cdrom 36329 1 sr_mod
sd_mod 28307 3
xhci_hcd 70783 0
ahci 21217 2
libahci 18885 1 ahci
libata 173297 2 ahci,libahci
ehci_hcd 39543 0
scsi_mod 131546 3 sr_mod,sd_mod,libata
usbcore 142576 5 uvcvideo,btusb,xhci_hcd,ehci_hcd
Tried switching from nvidia proprietary drivers to open source nouveau but no change.
[edward@eddarch ~]$ uname -a
Linux eddarch 3.0-ARCH #1 SMP PREEMPT Wed Oct 19 10:27:51 CEST 2011 x86_64 Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz GenuineIntel GNU/Linux
[edward@eddarch ~]$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
02:00.0 VGA compatible controller: nVidia Corporation GT218 [GeForce 310M] (rev a2)
02:00.1 Audio device: nVidia Corporation High Definition Audio Controller (rev a1)
03:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
07:00.0 Ethernet controller: Marvell Technology Group Ltd. Yukon Optima 88E8059 [PCIe Gigabit Ethernet Controller with AVB] (rev 11)
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
[edward@eddarch ~]$ lsmod
Module Size Used by
ipv6 290983 39
ext3 128661 1
jbd 48592 1 ext3
snd_hda_codec_hdmi 22092 4
joydev 9895 0
uvcvideo 64963 0
videodev 78006 1 uvcvideo
media 10437 2 uvcvideo,videodev
v4l2_compat_ioctl32 8292 1 videodev
snd_hda_codec_realtek 294320 1
nouveau 698547 2
ttm 54360 1 nouveau
snd_hda_intel 22122 2
snd_hda_codec 77927 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel
serio_raw 4294 0
psmouse 55192 0
snd_hwdep 6325 1 snd_hda_codec
snd_pcm 73952 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_timer 19416 1 snd_pcm
snd 57818 11 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer
drm_kms_helper 25409 1 nouveau
pcspkr 1819 0
drm 183380 4 nouveau,ttm,drm_kms_helper
i2c_algo_bit 5199 1 nouveau
sky2 46875 0
arc4 1410 2
soundcore 6146 1 snd
snd_page_alloc 7121 2 snd_hda_intel,snd_pcm
iTCO_wdt 12717 0
i2c_i801 8187 0
mxm_wmi 1393 1 nouveau
intel_agp 10904 0
intel_gtt 14423 1 intel_agp
ath9k 86568 0
evdev 9530 7
mac80211 215908 1 ath9k
ath9k_common 1770 1 ath9k
ath9k_hw 275596 2 ath9k,ath9k_common
ath 14667 2 ath9k,ath9k_hw
wmi 8347 1 mxm_wmi
i2c_core 20133 6 videodev,nouveau,drm_kms_helper,drm,i2c_algo_bit,i2c_i801
thermal 7863 0
fan 2426 0
btusb 11577 0
bluetooth 139297 1 btusb
processor 24256 0
video 11228 1 nouveau
iTCO_vendor_support 1929 1 iTCO_wdt
cfg80211 160772 3 ath9k,mac80211,ath
rfkill 15402 2 bluetooth,cfg80211
ac 2376 0
button 4470 1 nouveau
battery 6317 0
ext4 370462 1
mbcache 5817 2 ext3,ext4
jbd2 71074 1 ext4
crc16 1297 2 bluetooth,ext4
sd_mod 28307 4
sr_mod 14951 0
cdrom 36329 1 sr_mod
ahci 21217 3
libahci 18885 1 ahci
libata 173297 2 ahci,libahci
ehci_hcd 39543 0
scsi_mod 131546 3 sd_mod,sr_mod,libata
usbcore 142576 4 uvcvideo,btusb,ehci_hcd
linux 3.0.7-1
xf86-video-intel 2.16.0-1
Linux matt-earnshaw 3.0-ARCH #1 SMP PREEMPT Wed Oct 19 10:27:51 CEST 2011 x86_64 Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz GenuineIntel GNU/Linux
No clues in /var/log/everything.log. Hangs with symptoms and frequency as described by Twey.
lsmod:
Module Size Used by
fuse 67290 3
ipv6 290983 24
cryptd 8213 0
aes_x86_64 7476 1
aes_generic 26106 1 aes_x86_64
ext3 128661 2
jbd 48592 1 ext3
snd_hda_codec_hdmi 22092 1
snd_hda_codec_conexant 46356 1
joydev 9895 0
btusb 11577 0
bluetooth 139297 1 btusb
uvcvideo 64963 0
videodev 78006 1 uvcvideo
media 10437 2 uvcvideo,videodev
v4l2_compat_ioctl32 8292 1 videodev
snd_hda_intel 22122 0
snd_hda_codec 77927 3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel
snd_hwdep 6325 1 snd_hda_codec
snd_pcm 73952 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
arc4 1410 2
snd_timer 19416 1 snd_pcm
i2c_i801 8187 0
i915 707339 2
drm_kms_helper 25409 1 i915
drm 183380 3 i915,drm_kms_helper
iwlagn 236787 0
i2c_algo_bit 5199 1 i915
thinkpad_acpi 62743 0
mac80211 215908 1 iwlagn
snd 57818 8 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer,thinkpad_acpi
i2c_core 20133 6 videodev,i2c_i801,i915,drm_kms_helper,drm,i2c_algo_bit
serio_raw 4294 0
psmouse 55192 0
sg 25557 0
sdhci_pci 8530 0
sdhci 22194 1 sdhci_pci
iTCO_wdt 12717 0
soundcore 6146 1 snd
iTCO_vendor_support 1929 1 iTCO_wdt
e1000e 142545 0
evdev 9530 8
cfg80211 160772 2 iwlagn,mac80211
snd_page_alloc 7121 2 snd_hda_intel,snd_pcm
nvram 5805 1 thinkpad_acpi
mei 31313 0
intel_agp 10904 1 i915
intel_gtt 14423 3 i915,intel_agp
mmc_core 73682 1 sdhci
wmi 8347 0
video 11228 1 i915
thermal 7863 0
battery 6317 0
ac 2376 0
processor 24256 0
rfkill 15402 3 bluetooth,thinkpad_acpi,cfg80211
tpm_tis 8193 0
tpm 11653 1 tpm_tis
tpm_bios 5057 1 tpm
button 4470 1 i915
cpufreq_conservative 5329 0
tp_smapi 20651 0
thinkpad_ec 4189 1 tp_smapi
ext4 370462 2
mbcache 5817 2 ext3,ext4
jbd2 71074 1 ext4
crc16 1297 2 bluetooth,ext4
sd_mod 28307 6
ahci 21217 5
libahci 18885 1 ahci
libata 173297 2 ahci,libahci
ehci_hcd 39543 0
usbcore 142576 4 btusb,uvcvideo,ehci_hcd
scsi_mod 131546 3 sg,sd_mod,libata
lspci
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
00:16.0 Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
00:1a.0 USB Controller: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 1 (rev b4)
00:1c.1 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 2 (rev b4)
00:1c.3 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 4 (rev b4)
00:1c.4 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 5 (rev b4)
00:1d.0 USB Controller: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 6 Series Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 6 Series Chipset Family 6 port SATA AHCI Controller (rev 04)
00:1f.3 SMBus: Intel Corporation 6 Series Chipset Family SMBus Controller (rev 04)
03:00.0 Network controller: Intel Corporation Centrino Wireless-N 1000
0d:00.0 System peripheral: Ricoh Co Ltd Device e823 (rev 04)
So what can you do.
a) Run the laptop without X
b) is it not overheating?
c) Downgrade a kernel version? (Just one)
We'll see what happens.
Edit:
LKML suggested that this patch may fix the problem.
https://lkml.org/lkml/2011/10/18/100
I have not tested it.
I first noticed this issue sometime after 2011-10-24 because I remember being uneasy about an upgrade to a pre-release version of Xorg (which was released to [extra] on 2011-10-24) and made sure to pay attention to lock-ups I might have after that upgrade.
I am running linux 3.0.7-1, xorg-server 1.11.1.902-1, and xf86-video-intel 2.16.0-1.
I have not yet tested the patch that Matt Earnshaw linked to from the LKML.