FS#22578 - [libreoffice] 3.3.0.4-1 won't start: "exception in syncronize"

Attached to Project: Arch Linux
Opened by Matteo Sasso (m.sasso) - Monday, 24 January 2011, 02:35 GMT
Last edited by Andreas Radke (AndyRTR) - Thursday, 27 January 2011, 09:50 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Andreas Radke (AndyRTR)
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 1
Private No

Details

Description:
I had to kill -9 libreoffice because of a deadlock, but now it won't even start. It started fine ten minutes ago, and I didn't make any changes.

When I run LibreOffice the splash screen appears as usual. Then the application crashes with the following error:

***
Fatal Error
The application cannot be started
Extension Manager: exception in syncronize
***

I tried looking at strace output (should I post it?) but I couldn't spot anything unusual.


Additional info:
* I couldn't find any info about this error message via Google
* Rebooting didn't help
* I'm running libreoffice-3.3.0.4-1
* openoffice runs fine
* I don't think I have any extensions installed. Not through pacman anyway. How do I verify this?
* I tried to clear my configuration but it didn't help.
Is "rm -r ~/.config/.libreoffice" enough?


Any help is appreciated. Thanks.
This task depends upon

Closed by  Andreas Radke (AndyRTR)
Thursday, 27 January 2011, 09:50 GMT
Reason for closing:  Won't fix
Additional comments about closing:  see comment how to solve this. it's probably not needed for future builds.
Comment by Matteo Sasso (m.sasso) - Thursday, 27 January 2011, 02:41 GMT
Turns out error messages from the unopkg binary are much more informative.

For some unknown reason one directory in the libreoffice installation had wrong permissions. They are not fixed by re-installing because the directory is not deleted when the package is removed.

I worked around the reported problem with the following command:
chmod a+rx /usr/lib/libreoffice/share/uno_packages/cache/uno_packages

This is probably a one-shot bug but maybe this comment will be useful to others.
Feel free to close this bug.

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