FS#22240 - Kopete: Cannot open chat window

Attached to Project: Arch Linux
Opened by Johannes Bauer (Tatome) - Tuesday, 28 December 2010, 15:06 GMT
Last edited by Andrea Scarpino (BaSh) - Wednesday, 29 December 2010, 16:58 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To No-one
Architecture x86_64
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description:

When trying to open a chat window, I get a pop-up saying "An error has occurred while creating a new chat window. The chat window has not been created."

This is the output on the command line:
kopete(2862)/kdecore (KLibrary) kde3Factory: The library "/usr/lib/kde4/kopete_chatwindow.so" does not offer an "init_kopete_chatwindow" function.
kopete(2862) KopeteViewManager::view: Requested view plugin, "kopete_chatwindow" , was not found. Falling back to chat window plugin

kopete(2862)/kdecore (KLibrary) kde4Factory: The library "/usr/lib/kde4/kopete_chatwindow.so" does not offer a qt_plugin_instance function.
kopete(2862)/kdecore (KLibrary) kde3Factory: The library "/usr/lib/kde4/kopete_chatwindow.so" does not offer an "init_kopete_chatwindow" function.
kopete(2862): Could not create a view, no plugins available!

Finally, the config dialog for the chat window (accessed via "Settings"->"Configure..."->"Chat Window") shows nothing but the following messages:

Cannot load library /usr/lib/kde4/kcm_kopete_chatwindowconfig.so: (/usr/lib/libkhtml.so.5: undefined symbol: _ZN6Phonon11VideoPlayer5eventEP6QEvent)
Cannot load library /usr/lib/kde4/kcm_kopete_chatwindowconfig.so: (/usr/lib/libkhtml.so.5: undefined symbol: _ZN6Phonon11VideoPlayer5eventEP6QEvent)

Possible reasons: ...

Version:
extra/kdenetwork-kopete 4.5.4-1.

Steps to reproduce:
Start Kopete, click on an "online" contact to open a chat window.
This task depends upon

Closed by  Andrea Scarpino (BaSh)
Wednesday, 29 December 2010, 16:58 GMT
Reason for closing:  Not a bug
Additional comments about closing:  see comments
Comment by Ionut Biru (wonder) - Tuesday, 28 December 2010, 15:17 GMT
are you fully up to date?
Comment by Johannes Bauer (Tatome) - Tuesday, 28 December 2010, 19:51 GMT
Yupp.

mybox > yaourt -Syu
:: Synchronising package databases...
core is up to date
extra is up to date
community is up to date
multilib is up to date
Comment by Andrea Scarpino (BaSh) - Wednesday, 29 December 2010, 12:16 GMT
please post the output of
$ pacman -Q kdenetwork-kopete kdelibs
Comment by Johannes Bauer (Tatome) - Wednesday, 29 December 2010, 12:25 GMT
mybox > pacman -Q kdenetwork-kopete kdelibs
kdenetwork-kopete 4.5.4-1
kdelibs 4.5.4-1
Comment by Andrea Scarpino (BaSh) - Wednesday, 29 December 2010, 16:04 GMT
Ok maybe I got it, do you use some external phonon package?
Comment by Johannes Bauer (Tatome) - Wednesday, 29 December 2010, 16:34 GMT
Hi,

thanks, Andrea, I'm using extra/phonon-gstreamer 4.4.3-1. Is that what you were asking?

Cheers,
Johannes
Comment by Andrea Scarpino (BaSh) - Wednesday, 29 December 2010, 16:41 GMT
we had a similar bug ( FS#21968 ), please paste the output of
$ pacman -Qs phonon
Comment by Johannes Bauer (Tatome) - Wednesday, 29 December 2010, 16:56 GMT
local/phonon-gstreamer 4.4.3-1
Phonon Gstreamer backend
local/phonon-pulse 4.4.2-5
The multimedia API for KDE4 with PulseAudio support

Does that mean I've got stale packages that prevent KDE (or phonon) from correctly working with pulse? I've tried uninstalling phonon-pulse but kdelibs still depends on it.
Comment by Andrea Scarpino (BaSh) - Wednesday, 29 December 2010, 16:58 GMT
ok that's the problem. please use 'phonon' from [extra]!

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