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Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.
REPEAT: Do NOT report bugs for outdated packages!
https://wiki.archlinux.org/title/Bug_reporting_guidelines
Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.
REPEAT: Do NOT report bugs for outdated packages!
FS#19726 - [hplip] Update to 3.10.5 breaks printing 'backend failed'
Attached to Project:
Arch Linux
Opened by Lars Hupel (larsrh) - Sunday, 06 June 2010, 09:47 GMT
Last edited by Tobias Powalowski (tpowa) - Sunday, 18 July 2010, 07:53 GMT
Opened by Lars Hupel (larsrh) - Sunday, 06 June 2010, 09:47 GMT
Last edited by Tobias Powalowski (tpowa) - Sunday, 18 July 2010, 07:53 GMT
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DetailsDescription:
After updating hplip to 3.10.5-1, printing stops working with error '/usr/lib/cups/backend/hp failed' (as stated by CUPS web interface). Steps to reproduce: Print a document with HP Deskjet 6540, hp-toolbox says 'Device communication error' and stops the queue, printer takes one sheet of paper but doesn't begin to print, re-starting queue impossible ('error: start/stop printer operation failed'). (temporary) Fix: Get PKGBUILD 3.10.2-1, remove the queue via CUPS web interface, re-install printer via 'hp-setup'. Everything works again. |
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Comment by Tobias Powalowski (tpowa) -
Sunday, 06 June 2010, 19:32 GMT
does this mean reinstalling printer fix the problem?
Comment by Lars Hupel (larsrh) -
Sunday, 06 June 2010, 19:38 GMT
I had to reinstall the printer AND downgrade to the prior version (3.10.2-1) of hplip. I also tried doing just one of both, but that didn't work.
Comment by Lars Hupel (larsrh) -
Monday, 07 June 2010, 19:54 GMT
New information: Printing with version 3.10.2 occasionally fails when printer is switched off with the same message (backend failed). hp-toolbox is not able to start the printer queue, but CUPS webinterface can. After doing that, printing works fine (without printer reinstallation). I'm going to test 3.10.5 later with that in mind and post my results here.
Comment by Lars Hupel (larsrh) -
Friday, 18 June 2010, 10:07 GMT
After testing, 3.10.5 works when I restart the queue via CUPS. I guess it is some strange, unreproducible behaviour with my other printer.
Comment by Tobias Powalowski (tpowa) -
Sunday, 18 July 2010, 07:45 GMT
can i close this then?
Comment by Lars Hupel (larsrh) -
Sunday, 18 July 2010, 07:49 GMT
I guess so. Printing works, if the printer is switched on when I actually press 'Print'.