FS#15758 - HPLip 3.96b blocks printing with my HP 3180 all-in-one printer.

Attached to Project: Arch Linux
Opened by Frederic Bezies (fredbezies) - Sunday, 02 August 2009, 10:08 GMT
Last edited by Tobias Powalowski (tpowa) - Tuesday, 04 August 2009, 05:17 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Tobias Powalowski (tpowa)
Architecture All
Severity High
Priority Normal
Reported Version
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Description: Simple to see and reproduce. Install last HPlip toolbox version (3.96 on 2 august) and nothing could be printed. Printer is stopped. Nothing goes out. I had to downgrade hplip version to 3.94 to have a working printer again.

Please, downgrade package version.


Additional info:
fred ~/download $ pacman -Si hplip
Dépôt : extra
Nom : hplip
Version : 3.9.6b-1
URL : http://hplipopensource.com
Licences : GPL
Groupes : --
Fournit : --
Dépend de : python ghostscript>=8.64-6 foomatic-db
foomatic-db-hpijs foomatic-db-engine
libcups>=1.3.10-3 net-snmp>=5.4
Dépendances opt. : cups: for printing support
dbus-python: for dbus support
sane: for scanner support
portmap: for network support
pyqt: for running hp-toolbox
Incompatible avec : --
Remplace : hpijs
A télécharger : 11977,20 K
Taille (installé) : 18915,00 K
Paqueteur : Tobias Powalowski <tpowa@archlinux.org>
Architecture : x86_64
Compilé le : sam. 01 août 2009 09:45:38 CEST
somme MD5 : 094e89fceed8cebe28566e0133eff838
Description : Drivers for HP DeskJet, OfficeJet, Photosmart, Business
Inkjet and some LaserJet.

Steps to reproduce:

Upgrade hplip package.
This task depends upon

Closed by  Tobias Powalowski (tpowa)
Tuesday, 04 August 2009, 05:17 GMT
Reason for closing:  Fixed
Comment by Bernd Pol (bernarcher) - Sunday, 02 August 2009, 11:04 GMT
Confirmed for HP Deskjet 6940. Had to downgrade as well.
Comment by Greg Hanson (calicojck) - Sunday, 02 August 2009, 14:03 GMT
I'm also seeing this problem with an HP OfficeJet 7210. Downgrading fixed the problem. It looks like the hpijs command is not included in the latest package. Here is the debug output from cups:

D [02/Aug/2009:08:43:58 -0500] [Job 6] Starting renderer
D [02/Aug/2009:08:43:58 -0500] [Job 6] renderer PID kid4=20211
D [02/Aug/2009:08:43:58 -0500] [Job 6] renderer command: gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVI
CE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD
" -sDeviceModel="deskjet 5600" -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:M
ediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- -
D [02/Aug/2009:08:43:58 -0500] [Job 6] JCL: <job data>
D [02/Aug/2009:08:43:58 -0500] [Job 6]
D [02/Aug/2009:08:43:58 -0500] [Job 6] Starting process 20212: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [02/Aug/2009:08:43:58 -0500] [Job 6] sh: hpijs: command not found
D [02/Aug/2009:08:43:58 -0500] [Job 6] GPL Ghostscript 8.64: Can't start ijs server "hpijs"
D [02/Aug/2009:08:43:58 -0500] [Job 6] Process 20212 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=6..."
D [02/Aug/2009:08:43:58 -0500] [Job 6] renderer return value: 1
D [02/Aug/2009:08:43:58 -0500] [Job 6] renderer received signal: 1
D [02/Aug/2009:08:43:58 -0500] [Job 6] tail process done writing data to STDOUT
D [02/Aug/2009:08:43:58 -0500] Discarding unused printer-state-changed event...
D [02/Aug/2009:08:43:58 -0500] [Job 6] KID4 finished
D [02/Aug/2009:08:43:58 -0500] [Job 6] Process dying with "Caught termination signal: Job canceled", exit stat: 0
D [02/Aug/2009:08:43:58 -0500] [Job 6] error: Broken pipe (32)
D [02/Aug/2009:08:43:58 -0500] [Job 6] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [02/Aug/2009:08:43:58 -0500] [Job 6] error: No such file or directory (2)
D [02/Aug/2009:08:43:58 -0500] [Job 6] Cleaning up ...
D [02/Aug/2009:08:43:58 -0500] [Job 6] Cleaning up ...
D [02/Aug/2009:08:43:58 -0500] [Job 6] Killing process 20211 (KID4) with signal 15
D [02/Aug/2009:08:43:58 -0500] [Job 6] Killing process 20210 (KID3) with signal 15
D [02/Aug/2009:08:43:58 -0500] [Job 6] Process dying with "Caught termination signal: Job canceled", exit stat: 0
D [02/Aug/2009:08:43:58 -0500] [Job 6] error: No such file or directory (2)
D [02/Aug/2009:08:43:58 -0500] [Job 6] Cleaning up ...
D [02/Aug/2009:08:43:58 -0500] [Job 6] Killing process 20211 (KID4) with signal 15
D [02/Aug/2009:08:43:58 -0500] Discarding unused printer-state-changed event...
Comment by Mårten Olsson (maos) - Sunday, 02 August 2009, 14:06 GMT
Confirmed on HP Photosmart C6280 as well. Noticed that it can't print the test page from the "HP Device manager". All print jobs make it go to "stopped" state (in printer control)
Comment by Francois Charette (Firmicus) - Sunday, 02 August 2009, 18:14 GMT
Same thing here with HP Business 1000, with similar debug output as above.
Tobias, perhaps you should force downgrade if no fix is quickly available?
Comment by Tobias Powalowski (tpowa) - Sunday, 02 August 2009, 20:47 GMT
please try -2 package.
Comment by Pablo M (pablom) - Monday, 03 August 2009, 00:20 GMT
I can confirm this with an HP Deskjet 830C, both locally and via SAMBA.
Comment by Tobias Powalowski (tpowa) - Monday, 03 August 2009, 05:34 GMT
is it fixed or still broken in -2 package?
Comment by Holger Vogel (Skittles) - Monday, 03 August 2009, 07:40 GMT
-2 works for me
Comment by Bernd Pol (bernarcher) - Monday, 03 August 2009, 08:35 GMT
-2 works here as well.
Comment by Pablo M (pablom) - Monday, 03 August 2009, 21:21 GMT
Same here with "-2". Thanks.
Comment by Frederic Bezies (fredbezies) - Tuesday, 04 August 2009, 04:58 GMT
Works here too. Thanks for the quick fix !

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