Arch Linux

Please read this before reporting a bug:
https://wiki.archlinux.org/index.php/Reporting_Bug_Guidelines

Do NOT report bugs when a package is just outdated, or it is in the AUR. Use the 'flag out of date' link on the package page, or the Mailing List.

REPEAT: Do NOT report bugs for outdated packages!
Tasklist

FS#12397 - [hal] ntfs partition cannot be mounted

Attached to Project: Arch Linux
Opened by Ionut Biru (wonder) - Wednesday, 10 December 2008, 09:52 GMT
Last edited by Jan de Groot (JGC) - Sunday, 08 November 2009, 22:27 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Jan de Groot (JGC)
Architecture i686
Severity Medium
Priority Normal
Reported Version None
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 12
Private No

Details

Description:
after upgrading hal to testing version i notice that when i click on windows partition it doesn't get mounted. It asks for password, when i go to Authorizations, hal, mount file systems from internal devices i notice that i have obtain authorization.
usb stick and cdrom automonting is working fine, only internal ntfs partition cannot be mounted. Don't know if other file systems are working because i have only one.

Additional info:
I'm using gnome with gdm login manager
hal 0.5.11-7
policykit 0.9-7
policykit-gnome 0.9.2-2
consolekit 0.3.0-3
polkit-action --show-overrides -> no output


This task depends upon

Closed by  Jan de Groot (JGC)
Sunday, 08 November 2009, 22:27 GMT
Reason for closing:  Fixed
Additional comments about closing:  Fixed in 0.5.13-3 (testing)
Comment by Jan de Groot (JGC) - Wednesday, 10 December 2008, 10:02 GMT
Any error messages?
Comment by Ionut Biru (wonder) - Wednesday, 10 December 2008, 10:23 GMT
no errors. after authorization nothing happens
Comment by dbb (dbb) - Sunday, 14 December 2008, 17:10 GMT
I'm seeing the same behavior here going from hal 0.5.11-4 to 0.5.11-7.
Comment by Francesco Antonacci (punkeroso) - Monday, 22 December 2008, 14:59 GMT
Same issue here, going from hal 0.5.11-4 to 0.5.11-7.
Comment by Matthias Dienstbier (fs4000) - Tuesday, 03 February 2009, 22:45 GMT
I got the error. Although I'm authorized indefinitely, my request is refused.

[benutzer@zepto ~]$ polkit-auth --explicit-detail
org.freedesktop.hal.storage.mount-fixed
Authorized: Yes
Scope: Indefinitely
Obtained: Tue Feb 3 23:38:51 2009 from benutzer (uid 1000)

[benutzer@zepto ~]$ gnome-mount -v -t -d /dev/sda10
gnome-mount 0.8
** (gnome-mount:7833): DEBUG: Mounting /org/freedesktop/Hal/devices/volume_uuid_f1c66eec_8a22_4bcb_8b5e_971cf7fe4889
** (gnome-mount:7833): DEBUG: Mounting /org/freedesktop/Hal/devices/volume_uuid_f1c66eec_8a22_4bcb_8b5e_971cf7fe4889 with mount_point='', fstype='', num_options=0
** Message: Mount failed for /org/freedesktop/Hal/devices/volume_uuid_f1c66eec_8a22_4bcb_8b5e_971cf7fe4889
org.freedesktop.Hal.Device.PermissionDeniedByPolicy : org.freedesktop.hal.storage.mount-fixed auth_admin_keep_always <-- (action, result)

But if I authorize every active session:

[benutzer@zepto ~]$ polkit-action --action org.freedesktop.hal.storage.mount-fixed
action_id: org.freedesktop.hal.storage.mount-fixed
description: Mount file systems from internal drives.
message: System policy prevents mounting internal media
default_any: no
default_inactive: no
default_active: yes (factory default: auth_admin_keep_always)

[benutzer@zepto ~]$ gnome-mount -v -t -d /dev/sda10
gnome-mount 0.8
** (gnome-mount:8006): DEBUG: Mounting /org/freedesktop/Hal/devices/volume_uuid_f1c66eec_8a22_4bcb_8b5e_971cf7fe4889
** (gnome-mount:8006): DEBUG: Mounting /org/freedesktop/Hal/devices/volume_uuid_f1c66eec_8a22_4bcb_8b5e_971cf7fe4889 with mount_point='', fstype='', num_options=0
Mounted /dev/sda10 at "/media/disk"
Comment by Flagada Jones (Bobyl) - Sunday, 08 February 2009, 08:20 GMT
Same pbm here: hal mounting of ntfs drives does not work since update from 0.5.11-4 to 0.5.11-7

kde mounting fails with error message:
org.freedesktop.Hal.Device.PermissionDeniedByPolicy: hal-storage-mount-removable-extra-options no <-- (action,result)

I use extra options to use ntfs-3g instead ntfs for ntfs volumes mounting.
I tried editing PolicyKit.conf to authorize extra-options but it does not work.
Comment by Flagada Jones (Bobyl) - Sunday, 08 February 2009, 08:28 GMT
I forgot to mention that my architecture is x86_64.
Comment by Marco Carrozzo (ozeta) - Sunday, 08 February 2009, 14:50 GMT
I have by 2 days the same kind of problem, with kde 4.3svn and dolphin. Hal version: 0.5.11-7

I can mount the ntfs partition only with root privileges.
Comment by dany (na12) - Sunday, 08 February 2009, 14:54 GMT
Same problem here with gnome and hal 0.5.11-7
Comment by Federico Chiacchiaretta (baghera) - Sunday, 08 February 2009, 16:27 GMT
I had the same error:

org.freedesktop.Hal.Device.PermissionDeniedByPolicy: hal-storage-mount-removable-extra-options no <-- (action,result)

I solved adding these lines in /etc/PolicyKit/PolicyKit.conf :

<match user="$USER">
<match action="org.freedesktop.hal.storage.*">
<return result="yes"/>
</match>
<match action="hal-storage-mount-fixed-extra-options">
<return result="yes" />
</match>
<match action="hal-storage-mount-removable-extra-options">
<return result="yes" />
</match>
</match>
Comment by Flagada Jones (Bobyl) - Sunday, 08 February 2009, 16:43 GMT
baghera solution solved the problem for me,
I forgot to put the action hal-storage-mount-removable-extra-options in PolicyKit.conf this morning.
thx!
Comment by Marco Carrozzo (ozeta) - Monday, 09 February 2009, 09:51 GMT
it doesn't work for me :(
Comment by Stephen (TheFiddler) - Monday, 09 February 2009, 10:25 GMT
Same problem here after upgrade to 0.5.11-7. Running x86_64 and Gnome.

The suggested workaround did not help.
Comment by Sergio (SergioPR) - Monday, 09 February 2009, 10:35 GMT
I suffer the same problem, but I cannot mount even USB HDDs formatted with NTFS.
I'm runnin i686 and KDE 4.2 (KDEmod), and the solution suggested by baghera didn't work for me.
Comment by Stephen (TheFiddler) - Monday, 09 February 2009, 10:47 GMT
The solution outlined in this post, solved the issue for me: http://bbs.archlinux.org/viewtopic.php?pid=495438#p495438
Comment by Ionut Biru (wonder) - Monday, 09 February 2009, 11:00 GMT
that's it. polkit-action doesn't output any hal-storage-mount-fixed-extra-options and hal-storage-mount-removable-extra-options
Comment by Sergio (SergioPR) - Monday, 09 February 2009, 14:17 GMT
TheFiddler: that doesn't work for me, I get this:
"An error ocurred while accesing 'Volume (ntfs)', the system responded: org.freedesktop.Hal.Device.Volume.UnknownFilesystemType: Unknown file system 'ntfs-3g'"
Comment by Flagada Jones (Bobyl) - Monday, 09 February 2009, 14:40 GMT
@Stephen, Sergio & Marco: in the workaround given by baghera, did you replace $USER by your actual user name?
Comment by Stephen (TheFiddler) - Monday, 09 February 2009, 15:28 GMT
@Jean-Christophe: Yes, that is necessary.

@Sergio: Make sure the ntfs-3g package is installed from extra.
Comment by Sergio (SergioPR) - Monday, 09 February 2009, 15:42 GMT
You're right, I thought ntfs-3g was installed :'(
Now it's working fine, thank you very much!
Comment by Marco Carrozzo (ozeta) - Monday, 09 February 2009, 17:43 GMT
@Jean Crhistophe
yes, i did
Comment by luizgsd (lgsd) - Monday, 02 March 2009, 22:53 GMT
I had the same problem. Going from hal 0.5.11-4 to 0.5.11-7.
Comment by Esdras Beleza (esdrasbeleza) - Sunday, 15 March 2009, 16:50 GMT
I downgraded hal from 0.5.11-7 to 0.5.11-3. There are some instructions in BBS and Arch's Wiki to try to fix this, but the workaround didn't help with me too and I thought downgrade was easier than edit some files or change PolicyKit settings.

I think that a good thing was policykit/hal to keep the old settings from hal 0.5.11-4.
Comment by Ionut Biru (wonder) - Sunday, 15 March 2009, 16:59 GMT
there is a bug in hal and the fix is already commited. we need to wait the next version of hal.
Comment by tuxce (tuxce) - Wednesday, 15 April 2009, 21:12 GMT
related bug: http://bugs.archlinux.org/task/13410
the patch "ntfs-mount-fix.patch" used to build hal package adds an undefined policykit action.
Comment by Ionut Biru (wonder) - Monday, 27 April 2009, 16:47 GMT
I thought it will be fixed in git but this isn't fixed in 0.5.12git20090406.46dc48-2 even the ntfs-mount-fix.path isn't applied
Comment by Jan de Groot (JGC) - Sunday, 17 May 2009, 14:00 GMT
What's the status on this, assuming that the user is allowed to mount it by policykit (use consolekit's ck-launch-session or just plain gdm/kdm to gain those privileges)
Comment by Ionut Biru (wonder) - Sunday, 17 May 2009, 14:03 GMT
using gdm to login into gnome,is asking for password but never mount it.
Comment by Jan de Groot (JGC) - Sunday, 17 May 2009, 14:09 GMT
Is this with ntfs-3g installed? Installing ntfs-3g adds a hal fdi file that switches the filesystem type from ntfs to ntfs-3g.
Comment by Ionut Biru (wonder) - Sunday, 17 May 2009, 14:11 GMT
yes,it's installed.
Comment by Matthias Dienstbier (fs4000) - Sunday, 17 May 2009, 14:43 GMT
This bug is not NTFS specific it also applies to ext2/3/4 partitions. Look at my comment (the 5th one), there I pointed out what the problem is. You can mount if you allow everyone to mount fixed media in PolicyKit.

If you try to mount an internal (fixed) partition, HAL will return "auth_admin_keep_always". GNOME then tries to authenticate the user, you have to enter root's password and you get authenticated in PolicyKit! But HAL just ignores this explicit authentication and still says you have to authenticate.

See also http://hal.freedesktop.org/docs/PolicyKit/model-theory-of-operation.html

I think it is a bug in HAL, as for other applications PolicyKit works fine. I would be very glad, if this bug could get fixed. I did some research but could not find what is causing this strange behaviour.

Loading...