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Tasklist

FS#1019 - Mozilla Thunderbird crashes when reading messages with attachements

Attached to Project: Arch Linux
Opened by tsykoduk (tsykoduk) - Wednesday, 23 June 2004, 03:40 GMT
Last edited by Dale Blount (dale) - Wednesday, 23 June 2004, 12:55 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Dale Blount (dale)
Architecture not specified
Severity Medium
Priority Normal
Reported Version 0.6 Widget
Due in Version Undecided
Due Date Undecided
Percent Complete 0%
Votes 0
Private No

Details

Thunderbird crashes with following error codes:

[tsykoduk@barney]$ mozilla-thunderbird
*** global extensions startup!
*** profile extensions startup
INTERNAL ERROR on Browser End: Could not get the JVM manager
System error?:: Success
This task depends upon

Closed by  Dale Blount (dale)
Wednesday, 15 September 2004, 19:51 GMT
Reason for closing:  Works for me
Comment by tsykoduk (tsykoduk) - Wednesday, 23 June 2004, 03:42 GMT
I have tried uninstalling and reinstalling the app. Several diffrent types of attachments seem to cause this. Thanks!
Comment by Jan de Groot (JGC) - Wednesday, 23 June 2004, 07:53 GMT
Try uninstalling java, this seems like a java plugin error to me.
Comment by tsykoduk (tsykoduk) - Thursday, 24 June 2004, 04:58 GMT
Thunderbird worked just fine w/o j2re package installed. pacman -Sy and pacman -S j2re and poof problem is back.
Comment by Dale Blount (dale) - Thursday, 24 June 2004, 13:04 GMT
thunderbird works just fine for me with j2re installed, my guess is that your prefs are broken.

Try moving .mozilla-thunderbird out of the way and see if it starts, if it does, you can either reconfigure your settings, or move it back and try to manually edit files in the configuration directory to get it to start.
Comment by tsykoduk (tsykoduk) - Thursday, 24 June 2004, 14:49 GMT
Same error w/ j2re installed and no .mozilla-thunderbird directory.

I found this while researching this:

http://bugzilla.mozilla.org/show_bug.cgi?id=223600
Comment by Dale Blount (dale) - Thursday, 24 June 2004, 15:43 GMT

tsykoduk,

Please try this 0.7 package and see if it fixes your problem. This package (or a very similar one will be released in the next day or so).

http://dale.velocity.net/~dale/arch-testing/mozilla-thunderbird-0.7-1.pkg.tar.gz
Comment by Dale Blount (dale) - Thursday, 24 June 2004, 21:12 GMT
0.7-1 is now commited to current...

please -Syu and see if it still crashes
Comment by tsykoduk (tsykoduk) - Thursday, 24 June 2004, 23:50 GMT
I just got back into town... installed it and now it will not even start running :/
Comment by tsykoduk (tsykoduk) - Thursday, 24 June 2004, 23:57 GMT
Ran Mozilla as root, and then again as myself. Still errors out with same error code.
Comment by tsykoduk (tsykoduk) - Friday, 25 June 2004, 00:01 GMT
As per http://bugzilla.mozilla.org/show_bug.cgi?id=223600 , created link in /opt/mozilla-thunderbird/lib from thunderbird-0.7 to mozilla-1.6b. Seems to work just fine now. Thanks!
Comment by Dale Blount (dale) - Friday, 25 June 2004, 01:49 GMT
hrm, can you try the 0.7-3 package without the symlink and let me know if it works?

Thanks
Comment by tsykoduk (tsykoduk) - Friday, 25 June 2004, 04:32 GMT
Ok... sucess was not as good as I thought to begin with. w or w/o symlink 7 is much better - but it still crashed with the same error when opening an email with an MP3 attachment. >:(
Comment by tsykoduk (tsykoduk) - Friday, 25 June 2004, 04:34 GMT
w/o j2re installed works fine.. and it was a .wav not an mp3 (hard to tell when I cannot open the email - lol).
Comment by Dale Blount (dale) - Friday, 25 June 2004, 09:52 GMT
can you uninstall j2re and forward the message to dale@archlinux.org (if it's not personal) and I'll try to reproduce it?

Comment by tsykoduk (tsykoduk) - Friday, 25 June 2004, 13:51 GMT
It's on it's way... :)
Comment by Dale Blount (dale) - Friday, 25 June 2004, 14:47 GMT
hrm, it doesn't crash my thunderbird and I have j2re installed... however, it's not a straight .wav or a straight .mp3, it looks like a combo of some sorts:

$ file vatican.wav
vatican.wav: RIFF (little-endian) data, WAVE audio, MPEG Layer 3, mono 11025 Hz

My guess is that you possibly have some java mp3/wav/audio player installed that is associated to either the extension or mime-type of the file, and that app is crashing, or thunderbird is trying to embed that app. This is really strange.
Comment by Roberto Braga (Bobonov) - Friday, 25 June 2004, 17:00 GMT
It is not a question of the attach but it is more related to the content of the message.
I had this problem with normal message, deleting the two file mentioned in thunderbird bug solved the problem.
Basically there are some message that have thunderbird look for jvm and it crash.
Now I'm testing thunderbird 0.7-3 without removing the files.
I'll let you know if I encouter any problem.
Anyway it is surpirsing that they didn't solve the problem, it is affecting the program since version 0.4
Comment by Dale Blount (dale) - Tuesday, 29 June 2004, 23:45 GMT
hrm, do you have any java plugins installed in ~/.mozilla/
Comment by Dale Blount (dale) - Wednesday, 30 June 2004, 13:36 GMT
hrm, maybe it's reading MOZ_PLUGIN_PATH too.

try running:

MOZ_PLUGIN_PATH=/opt/mozilla-thunderbird/lib/thunderbird-0.7/plugins/
mozilla-thunderbird

and seeing if it still crashes.
Comment by Gustav Munkby (grddev) - Wednesday, 30 June 2004, 14:45 GMT
I had the exact same problem, and by issuing the command:

env MOZ_PLUGIN_PATH=/opt/mozilla-thunderbird/lib/thunderbird-0.7/plugins/
mozilla-thunderbird

the problem went away.
Comment by Dale Blount (dale) - Wednesday, 30 June 2004, 14:51 GMT
so a possible solution would be to set MOZ_PLUGIN_PATH in the mozilla-thunderbird script when 0.7.1-1 is released?
Comment by Dale Blount (dale) - Wednesday, 30 June 2004, 19:06 GMT
http://dale.velocity.net/~dale/arch-testing/mozilla-thunderbird-0.7.1-1.pkg.tar.gz

can someone who's having the problem try this package (with j2re installed), and let me know if it's still broken?
Comment by tsykoduk (tsykoduk) - Thursday, 01 July 2004, 00:25 GMT
I just added to the moz path - I will d/l and install right now.
Comment by tsykoduk (tsykoduk) - Thursday, 01 July 2004, 00:30 GMT
Gosh.. broadband is nice. Downloaded, and it seems to work just fine now.
Comment by Dale Blount (dale) - Thursday, 01 July 2004, 00:55 GMT
try removing your MOZ_PLUGIN_PATH changes and see if it still works please.
Comment by Dale Blount (dale) - Friday, 02 July 2004, 20:11 GMT
0.7.1-1 has been released to current/, please try it.
Comment by Gustav Munkby (grddev) - Saturday, 10 July 2004, 20:08 GMT
I've tried the standard 0.7.1-1 in current, and I experience the same problems as before. If I add the MOZ_PLUGIN_PATH as above to the executable, then everything works perfectly.
Comment by Dale Blount (dale) - Saturday, 10 July 2004, 20:16 GMT
same exact output as before? 0.7.1-1 from current actually has OJI enabled to support a JVM plugin.
Comment by Dale Blount (dale) - Monday, 30 August 2004, 14:14 GMT
Could you comment if this is working now?

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