FS#6966 - evolution doesn't show mail in some folders

Attached to Project: Arch Linux
Opened by robin wood (dninja) - Friday, 20 April 2007, 09:31 GMT
Last edited by Greg (dolby) - Sunday, 06 July 2008, 19:47 GMT
Task Type Bug Report
Category Packages: Extra
Status Closed
Assigned To Dale Blount (dale)
Architecture All
Severity Medium
Priority Normal
Reported Version 0.8 Voodoo
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

I have an imap connection to a local mail server and when I try to view some folders evolution doesn't show me any mail in the folder. It was just happening on one folder which just had some archive stuff in that I didn't care about but now it is doing it on an important folder which I need access to.

There is mail in there, if I check with mutt I can read the mail without any problems, also an ls on the directory shows the files in there.

Of the two broken folders, one has around 20 mails, the other over 1000.

The broken one was working till I did some re-arranging of other folders at the same level as the broken one. I didn't touch the broken one.

I've tried moving the folders file from the .evolution directory to force evolution to reindex the folders but that didn't help
This task depends upon

Closed by  Greg (dolby)
Sunday, 06 July 2008, 19:47 GMT
Reason for closing:  Not a bug
Comment by Jan de Groot (JGC) - Friday, 20 April 2007, 10:09 GMT
Are you sure there isn't some searchfilter set on the folder? Evolution saves searchfilters per folder nowadays.
Comment by robin wood (dninja) - Friday, 20 April 2007, 10:16 GMT
There is no filter, I've tried setting on and clearing it a few times to prove it.

I've also tried filtering for things that I know are in there but that isn't showing anything.

I would have thought that the filter would be stored in a file in the folders directory, as I cleared the folders directory and then went to the folder in evolution no filter should be stuck anywhere
Comment by robin wood (dninja) - Wednesday, 25 April 2007, 11:41 GMT
I've just had another play with this with wireshark running. For the folders which aren't working there is no imap select message being sent out which explains why no mail is showing up in these folders.

I've gone through a few other folders I don't regularly use and found that this problem is happening on quite a few, all the problem folders are ones with sub-folders. There are some folders with sub-folders which are working ok so it isn't a simple problem.
Comment by Allan McRae (Allan) - Friday, 14 December 2007, 14:07 GMT
status?
Comment by robin wood (dninja) - Friday, 14 December 2007, 14:12 GMT
Still not showing mail in some folders in evolution 2.12.1.

If I use mutt I can see the mail in the affected folder fine.
Comment by Riri (chicha) - Thursday, 15 May 2008, 14:48 GMT
Hello,

Evolution 2.22.1-1 has been released in extra.
Do you still have this issue with the new version ?
Did you have a look at Gnome's bug tracker to see if this is an Arch releated issue or an upstream related issue ?

Thank you very much for those information.
Comment by robin wood (dninja) - Thursday, 15 May 2008, 15:48 GMT
I'm on evolution-2.22.1-1 and still getting the problem.

I did have a search around when I first raised the bug but couldn't find any other reports of it. I'll have another look now.

The timing is good, I have a folder that was working fine till I added a sub-folder to it a couple of days ago, now I can't see anything in that folder. Even after moving that subfolder to another place I still can't see anything in the original one.
Comment by robin wood (dninja) - Thursday, 15 May 2008, 16:05 GMT
I couldn't find anything upstream so I raised a bug on the gnome bugzilla site, see if they can find anything.
Comment by Greg (dolby) - Sunday, 06 July 2008, 18:24 GMT
Any news from upstream?
Comment by robin wood (dninja) - Sunday, 06 July 2008, 19:24 GMT
Sorry, I thought I'd reported back. The problem is solved. It was to do with subscribed folders. I've never used subscribed folders so I don't know what had happened but some that didn't work were subscribed to, others weren't. All I needed to do to view them was toggle the subscription flag. Some are now on, some off but I can see everything.

Some I can toggle but then when I go back in and check the settings the state has returned to the previous one. Upstream says that the subscription code isn't the best so there is probably a bug in there somewhere.

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